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Why is my activated Windows 7 Pro 64 not genuine? RRS feed

  • Question

  • Hello everybody,

    last year in october, i bought a student version of Windows 7 64bit Professional. Now i am getting notifications, saying this windows version is not genuine. When i check the System properties, it states that my Windows is activated.

    I checked the date & time settings and retyped the product key, as suggested here:

    http://social.answers.microsoft.com/Forums/en-US/w7install/thread/cbd43297-0e4d-458c-8487-9168c4cd668d

     

    the online activation was sucessful (so i dont think, it'll make any difference, when i reactivate per phone), but the appropriate Microsoft site still tells me "not genuine".

    So what is wrong? MGADiag gives the following:

    (i havent changed any hardware, but since two weeks im surfing via UMTS G3-Modem, since my broadband line is unavailable right now and for the next two weeks).

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2T49J-363VH-82P4R
    Windows Product Key Hash: tCuqbmXxhQydOUsvTQo35GZEqOI=
    Windows Product ID: 00371-152-2120896-85661
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {6B1E74DD-7672-45CD-94C2-B4B7D9E5D548}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\de-DE\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\sppcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\slcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\slui.exe.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\de-DE\user32.dll.mui[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6B1E74DD-7672-45CD-94C2-B4B7D9E5D548}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-82P4R</PKey><PID>00371-152-2120896-85661</PID><PIDType>5</PIDType><SID>S-1-5-21-2654320721-4193183164-3051378812</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-MA790GP-DS4H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F7b</Version><SMBIOSVersion major="2" minor="4"/><Date>20091214000000.000000+000</Date></BIOS><HWID>3CB93607018400F8</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Beschreibung: Windows Operating System - Windows(R) 7, RETAIL channel
    Aktivierungs-ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Erweiterte PID: 00371-00170-152-212089-01-1031-7600.0000-2392010
    Installations-ID: 007802819304231516948260749164147360314826034900555433
    Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Teil-Product Key: 82P4R
    Lizenzstatus: Lizenziert
    Verbleibende Windows Rearm-Anzahl: 3
    Vertrauenswürdige Zeit: 27.08.2010 22:10:01

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 8:27:2010 21:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


    HWID Data-->
    HWID Hash Current: OAAAAAMABAABAAEAAAACAAAAAgABAAEAln3CYWwj9vjNUBAziDxU+RiI9MumCOpFR2gCInn0yPQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      SSDT            PTLTD         POWERNOW

    Friday, August 27, 2010 9:00 PM

Answers