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Unable to configure CRM 2011 for Outlook 2010 ? RRS feed

  • Question

  • We are hosting CRM 2011 inside a Virtual Machine(VM), accessable through IP:Port. That system isn't in our LAN and we are using ADFS for authentication. The doamin for CRM 2011 is different form our LAN.

    Whenever i tried configuring/integrating with Outlook it's asking for Username & Password again & again.

    Can any one plz tell me what is wrong ?


    *** Vin.k.S _______

    Friday, July 13, 2012 4:23 AM

All replies

  • Any golden words.. plz

    *** Vin.k.S _______

    Tuesday, July 17, 2012 4:16 AM
  • can u access via browser, externaly?

    http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx


    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Tuesday, July 24, 2012 12:10 PM
  • can u access via browser, externaly?

    http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx


    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS


    yes :)

    *** Vin.k.S _______

    Wednesday, July 25, 2012 2:27 PM
  • did u follow all possibble steps in the link above?

    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Monday, July 30, 2012 8:25 AM
  • did u follow all possibble steps in the link above?

    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS


    Yup i tried :(

    *** Vin.k.S _______

    Wednesday, August 8, 2012 7:03 AM
  • please provide a trace file

    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Wednesday, August 8, 2012 9:06 AM
  • How did you configure the outlook connector ? 'my company' or 'as online service provider' ?.

    I suspect 'My Company'.

    If you are utilising CRM 2011 in your company but from a different domain and with IFD, then you have to select 'As online Service Provider' .

    http://social.microsoft.com/Forums/en/crm/thread/8ce1b307-7690-462b-aa3f-58dd3db40cba

     


    Regards Gavin Higgins Windows/CRM infrastructure Consultant

    • Proposed as answer by Daniel Ovadia Monday, March 2, 2015 3:12 PM
    Friday, September 28, 2012 11:30 AM