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Your account is not configured to use the Communications service. RRS feed

  • Question

  • Hey Guys,

     

    I have recently deployed OCS and configured few users to use OCS. One of my user is getting the following error message when he tries to logon to Communicator 2007:

     

    "Your account is not configured to use the Communications service."

     

    I tried to logon to his machine and my account works fine. No one else is experiencing this issue. Only his account. He is a high profile user so I don't want to delete and create his AD account.

     

    I have tried disabling and enabling his user account to use OCS but still same issue.

     

    The only think I remember is: two years back they tried to deploy LCS 2005 and probably enabled his user account to use LCS. But LCS never worked successfully. Do you think that could be a reason. Any thoughts...

     

    Thanks

     

    Muhammad

    Wednesday, January 30, 2008 10:47 PM

Answers

  • Issue is fixed by enabling enhanced presence on affected users.

     

    Thanks,

    Muhammad 

    Monday, February 4, 2008 5:02 PM

All replies

  • Issue is fixed by enabling enhanced presence on affected users.

     

    Thanks,

    Muhammad 

    Monday, February 4, 2008 5:02 PM
  • Thank you

    dan

    Tuesday, November 18, 2008 8:19 PM