Office 2007 validation issue after installing Sharepoint 2007 Designer

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  I am using Sharepoint 2007 Designer downloaded from MSDNAA - a version that YOU distribute without a key. Now I'm being blocked as not Genuine because I do not have a key. How is that right?

  Saturday, March 3, 2007 1:48 AM
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  PPink,

       I understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers to address the issue you are currently experiencing.. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

  1. Ensure you log onto the computer experiencing the issue with “Administrator” rights.
  2. Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

  http://www.microsoft.com/genuine

  If the above steps did not resolve your issue lets continue with the steps below.

       I would like to provide some of the self-help options we have made available for our customers to address these issues. If you could please follow the steps outlined below the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.
  http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

  Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

  http://go.microsoft.com/fwlink/?linkid=52012    

  You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”, you must choose to “Run” this tool when prompted.

  Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

  If the issue still has not been resolved could you please provide us with the following information:

  1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.
  2. Please return to this post and “Paste” the results here for additional review.

  
   

  Wednesday, March 7, 2007 11:15 PM
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  Diagnostic Report (1.7.0012.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Detailed Status: N/A
  Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
  Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
  Windows Product ID: 76487-OEM-2211906-00102
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  ID: acc41232-ab03-4851-8e77-860ebd06d029
  Is Admin: Yes
  AutoDial: No
  Registry: 0x0
  WGA Version: Registered, 1.5.723.1
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic:
  Resolution Status: N/A

  Notifications Data-->
  Cached Result: N/A
  File Exists: No
  Version: N/A
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 104 Unknown PID
  OGA Version: Registered, 1.6.21.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_77F760FE-150-80070002_7E90FEE8-175-80070002_B4D0AA8B-817-80070057

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>acc41232-ab03-4851-8e77-860ebd06d029</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2504752133-1582670866-2254471958</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M90                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20060801000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>58A13407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Precision M90</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>104</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>7F9FD15BD461D86</Val><Hash>Ahd8D1D/PFODZYLlhzicb+YGM3I=</Hash><Pid>89409-707-0721963-65935</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0017-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

   

  Wednesday, March 7, 2007 11:35 PM
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  The Resolve option did not come up. Here is a copy of the diag report.

   

  Thanks,

  Philip

   

  Diagnostic Report (1.7.0012.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Detailed Status: N/A
  Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
  Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
  Windows Product ID: 76487-OEM-2211906-00102
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  ID: acc41232-ab03-4851-8e77-860ebd06d029
  Is Admin: Yes
  AutoDial: No
  Registry: 0x0
  WGA Version: Registered, 1.5.723.1
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic:
  Resolution Status: N/A

  Notifications Data-->
  Cached Result: N/A
  File Exists: No
  Version: N/A
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 104 Unknown PID
  OGA Version: Registered, 1.6.21.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_77F760FE-150-80070002_7E90FEE8-175-80070002_B4D0AA8B-817-80070057

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>acc41232-ab03-4851-8e77-860ebd06d029</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2504752133-1582670866-2254471958</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M90                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20060801000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>58A13407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Precision M90</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>104</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>7F9FD15BD461D86</Val><Hash>Ahd8D1D/PFODZYLlhzicb+YGM3I=</Hash><Pid>89409-707-0721963-65935</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0017-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

   

  Wednesday, March 7, 2007 11:36 PM
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  It would appear that SharePoint Designer 2007 was not installed with a product key. Please start SharePoint Designer 2007, and enter a product key when prompted.

  -tjackson

  Thursday, March 8, 2007 1:47 AM
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  I am not ready to license it as I am still using the 25 evaluatiuon runs the evaluation version downloaded from Microsoft gives. If I and up liking it I will apply a license to it. What has happened is that by installing this eval version my Office installation no longer passes Genuine Office validation and therefore will not allow me to download the InfoPath 2007 Sample: Training Labs (Step-by-step training and downloadable samples illustrating Microsoft Office InfoPath 2007 features.) which was a link provided by our TAM. I was planning on using these templates to test Workflow in the SharePoint designer.

  Thanks,

  Philip

  Friday, March 9, 2007 5:14 PM
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  Philip,

       I understand the inconvenience you are currently experiencing surrounding Office activation. In turn I would like to provide the following steps to try and resolve the issue. Please follow the steps to attempt resolving this issue.  
  1) Open My Computer located on your desktop
  2) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
  3) Right click the data.dat file, then click “Delete.
  4) This data.dat file is for Office (not OGA)
  5) Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
  6)  If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage):  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

  The following Knowledge Base Articles can provide more information for Office Activation issues:

  http://support.microsoft.com/kb/903275/en-us

  How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
  http://support.microsoft.com/kb/919895

  Did this work?  I look forward to the outcome at your earliest opportunity.

   

   
  Thanks,
  Stephen MS
  

  Friday, March 9, 2007 5:46 PM