Hello lexx29,
Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2). VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.
A geographically blocked key is blocked when it is detected in use outside of the worldwide geographic area(s) covered by its VL Agreement. The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently had a geographic block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently. If you search this forum using the search terms "geographically blocked 3R89F-D2KXW-VPK3J" you'll see there are many people who have been victimized by this same situation.
Also note that the installed license for XP Pro is a Volume License. As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
The same basic problem applies to your installation of Office 2003 Pro. Please refer to this snippet of your mgadiag report:
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1
The installation of Office is a Volume Licensing edition as well, and the same restriction applies to it: it should not be sold to individual consumers, and its use is not legal without an accompanying active and valid Volume Licensing agreement with Microsoft. The VLK used to install this installation of Office is a very widely pirated VLK.
Look on the computer or in the materials that came with your computer to see if you have a Windows Certificate of Authenticity (CoA) and/or an Office Certificate of Authenticity. If you have one, tell us about the CoA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or another version or edition of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering? In your case we would expect to see "Compaq," "HP," or "HPQ."
4. DO NOT post the full Product Key printed on the CoA.
5. Windows XP and Office XP purchased in retail packaging will have the CoA on the retail package boxtop, and will have the Product Key on a yellow-orange label affixed to the CD holder folder inside the box.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Normally the first solution to your situation would be to run the Product Key Updater Utility, as you have tried to do. If the PK Updater will not let you use the Product Key on the CoA on the computer, it is most likely because the PK on the computer is for an edition of XP that does not match the installed XP. In that case, you have to backup and offload your data, then do a clean installation of XP with the Compaq-supplied Recovery Solution, which may be recovery CDs, a recovery partition, or both.
If you do not have the Recovery CD supplied by Compaq, please contact Compaq (which is now owned by Hewlett-Packard FYI) so you can order a set of Recovery CDs. If they cannot help you, try http://www.restoredisks.com or other source for genuine Recovery discs.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
