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Windows Vista validation componant RRS feed

  • Question

  • I bought a new Hewlett packard Pavillion PC a6130n and it works just fine BUT I cannot download any files from the Microsoft site. I can get files from download.com and about anywhere else just fine. At the site, I am shown the file properties and stuff but when I click on the button again to validate windows vista, I get a window open that says I need to install the genuine windows validation componant. I have searched and searched and I have no idea of how to install this componant. If you can help then please do. I've checked and my windows is registered (I think)

    Sunday, September 9, 2007 7:17 PM

Answers

  • Please follow this simple diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  

        http://go.microsoft.com/fwlink/?linkid=52012 

      

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Tuesday, September 11, 2007 12:50 PM
    Moderator