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Strange Validation. RRS feed

  • Question

  • Ok.  So when I restart my computer, usually (but not always) within 15 minutes I recieve an error that states "Windows failed validation" or something like that.  It says to resolve, click here.  I click here and the webpage states, "thank you for purchasing genuine windows, click here to see the benefits....." blah blah blah.

     

    I spent 3 hours, tracking down my transactions, bank statements, reciepts, etc.  Then i decided to run the WGA validation diagnostic tool with these results:

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-K9QF6-YYVPP-QPW4C
    Windows Product Key Hash: IQL3ewH9HnY2Y9LyCNzsO3cM10M=
    Windows Product ID: 00426-OEM-9154306-14690
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {8CF047E7-662C-485D-B113-274E8F623EC0}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8CF047E7-662C-485D-B113-274E8F623EC0}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QPW4C</PKey><PID>00426-OEM-9154306-14690</PID><PIDType>3</PIDType><SID>S-1-5-21-149888205-3189713216-3301760598</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0209   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091111000000.000000+000</Date></BIOS><HWID>B6A43F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00182-543-014690-02-1033-7600.0000-0612010
    Installation ID: 003660451680194002696046592442664125679253293564024884
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QPW4C
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 11/23/2011 8:48:36 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 11:23:2011 20:42
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: OgAAAAMABAABAAEAAgABAAAAAgABAAEAonYIOGwhTmlRIowmRrxoZYQ0InOsXmrIje/gReJFPPPqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   111109  APIC1722
      FACP   111109  FACP1722
      HPET   111109  OEMHPET
      MCFG   111109  OEMMCFG
      OEMB   111109  OEMB1722
      OSFR   111109  OEMOSFR
      SSDT   DpgPmm  CpuPm

     

     

     

    Long story short.  What is going on.  Why am I getting flagged fro WGA failure, when I have genuine?  How do I fix it without re-installing windows (not an option).

     

    Although most of the genuine benefits I could care less about, I VERY MUCH Care about the updates, and I am tired of getting this error message.

     

    It feels like Microsoft pointing a finger at me and yelling at me for stealing........

    Thursday, November 24, 2011 2:03 AM

Answers

  • Just Found someone else who has the same problem:

     

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/d6f4cf37-56df-48d1-958d-62575948d2c4

     

    Although he posted it in vista.

     

    Following his steps though, When I went to   http://microsoft.com/genuine  it DID say I was genuine.

     

    I still ran the sfc /scannow and here are the results:

     

    "beginning system scan.  This process will take some time.

     

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations."

     

    I will post if there are any further problems.  I also noticed that my rearm count is also set at 4.

    • Marked as answer by Darin Smith MS Tuesday, November 29, 2011 6:48 PM
    Friday, November 25, 2011 3:11 AM

All replies

  • "DCPCR" wrote in message news:d9626e26-5ef5-4863-a9f1-c7b2e3ea9002...

    Ok.  So when I restart my computer, usually (but not always) within 15 minutes I recieve an error that states "Windows failed validation" or something like that.  It says to resolve, click here.  I click here and the webpage states, "thank you for purchasing genuine windows, click here to see the benefits....." blah blah blah.

     

    I spent 3 hours, tracking down my transactions, bank statements, reciepts, etc.  Then i decided to run the WGA validation diagnostic tool with these results:

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------

     

     

    Long story short.  What is going on.  Why am I getting flagged fro WGA failure, when I have genuine?  How do I fix it without re-installing windows (not an option).

     

    Although most of the genuine benefits I could care less about, I VERY MUCH Care about the updates, and I am tired of getting this error message.

     

    It feels like Microsoft pointing a finger at me and yelling at me for stealing........

    I can appreciate how you feel – but please download the latest version of MGADiag from http://go.microsoft.com/fwlink/?linkid=52012
    and post the result -  the one you have used misses some critical data (it’s almost 2 years out of date)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, November 24, 2011 2:47 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K9QF6-YYVPP-QPW4C
    Windows Product Key Hash: IQL3ewH9HnY2Y9LyCNzsO3cM10M=
    Windows Product ID: 00426-OEM-9154306-14690
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {8CF047E7-662C-485D-B113-274E8F623EC0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8CF047E7-662C-485D-B113-274E8F623EC0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QPW4C</PKey><PID>00426-OEM-9154306-14690</PID><PIDType>3</PIDType><SID>S-1-5-21-149888205-3189713216-3301760598</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0209   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091111000000.000000+000</Date></BIOS><HWID>B6A43F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00182-543-014690-02-1033-7600.0000-0612010
    Installation ID: 003660451680194002696046592442664125679253293564024884
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QPW4C
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 11/23/2011 10:58:32 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:23:2011 20:42
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAMABAABAAEAAgABAAAAAgABAAEAonYIOGwhTmlRIowmRrxoZYQ0InOsXmrIje/gReJFPPPqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   111109  APIC1722
      FACP   111109  FACP1722
      HPET   111109  OEMHPET
      MCFG   111109  OEMMCFG
      OEMB   111109  OEMB1722
      OSFR   111109  OEMOSFR
      SSDT   DpgPmm  CpuPm

     

    Thursday, November 24, 2011 4:00 AM
  • The report shows that you are licensed.

    License Status: Licensed

    If this is an intermittent error, please try to run the report during the error condition.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, November 24, 2011 4:09 AM
    Answerer
  • I realize this.  Thats the wierd part.  The original one I posted was taken while the "windows validation failed" popup was on.  I have heard of this error on systems that have a bootleg windows installed, but never on a system that is 100% legit.  Any other thoughts?
    Thursday, November 24, 2011 9:46 PM
  • It's more that the tool has some corrective capabilities.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, November 24, 2011 10:04 PM
    Answerer
  • Just Found someone else who has the same problem:

     

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/d6f4cf37-56df-48d1-958d-62575948d2c4

     

    Although he posted it in vista.

     

    Following his steps though, When I went to   http://microsoft.com/genuine  it DID say I was genuine.

     

    I still ran the sfc /scannow and here are the results:

     

    "beginning system scan.  This process will take some time.

     

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations."

     

    I will post if there are any further problems.  I also noticed that my rearm count is also set at 4.

    • Marked as answer by Darin Smith MS Tuesday, November 29, 2011 6:48 PM
    Friday, November 25, 2011 3:11 AM
  • "DCPCR" wrote in message news:0d53a36a-1853-438a-9464-31131a6a9894...

     

     

    I will post if there are any further problems.  I also noticed that my rearm count is also set at 4.

    Not unusual – don’t worry about it.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, November 25, 2011 7:44 PM
    Moderator
  •  I also noticed that my rearm count is also set at 4.

    I suspect that the rearm counter incremented from 3 to 4 when you upgraded to SP1.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, November 25, 2011 9:58 PM
    Answerer
  • "Cbarnhorst" wrote in message news:3cfab904-beed-4c07-9060-f5a3c981094a...

    I also noticed that my rearm count is also set at 4.

    I suspect that the rearm counter incremented from 3 to 4 when you upgraded to SP1.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     
    Installing SP1 shouldn’t affect the rearm count – but it does occasionally seem to rise for no apparent reason in both RTM and SP1. the ‘normal/default’ value is 3 – I think I remember seeing one at 5, but a number of them at 4.
     
    I’ve never seen one at 0 – yet <g>
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, November 25, 2011 10:02 PM
    Moderator
  • I remember the five too.  2 seems common.  I remember many 1s.  I'll ask Darin to find out what increments the counter.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, November 25, 2011 10:29 PM
    Answerer