will not install - error 0002-80004005

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  What I done is uninstalled the one care program,then download the free trial and then you can put your sub.# in after that.They have it on file if you got one ,but walmart sells it for 39.00 online is 50.00 but I must say it is the best you can get.You will never know its on your pc.Ive had it for 3 yrs on 3 pc s.Give that a try let me know if it works OK.Thanks,David

   

  Friday, November 21, 2008 5:06 PM
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  Error 0002 means that the installed failed to initialize. That might mean that it was unable to do so because it was blocked by something else or because the installer was corrupt.

   

  See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

   

  If the problem persists, please contact support.

   

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  -steve

  Friday, November 21, 2008 5:23 PM

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  The only other thing I had was   

  Windows Live OneCare Upgrade Fails After OneCare Installation After installing OneCare you immediately received an action item indicating that a OneCare upgrade failed. You MUST save this program to your computer before you run it.  Thats the update # it wouldnt paste the update and uninstall any othet protection you got even microsoft firewall.I just wanted to help.

  8/3/2007

  #1920

  Friday, November 21, 2008 5:30 PM
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  DID EVERYTHING STEP BY STEP TWICE TO NO AVAILE  I AM LOSING PATIENCE.   PLEASE HELP!!!

  Friday, November 21, 2008 10:22 PM
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  pamthomas wrote:

  DID EVERYTHING STEP BY STEP TWICE TO NO AVAILE  I AM LOSING PATIENCE.   PLEASE HELP!!!

  Step by step means what?

  Do you mean that you followed the help here?

  See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

   

  What happens when you try to install? Since this the first post under the ID/Nickname for your posting, I have no idea what you problem could be.

   

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  -steve

  Saturday, November 22, 2008 2:52 AM

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