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product key RRS feed

  • Question

  • A friend recieved a used computer from a family member and when I try to update anything, it stalls at the point of "checking the product key". What is the issue and how do I fix it please?
    Thursday, January 7, 2010 12:01 AM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Monday, January 11, 2010 10:52 PM
    Monday, January 11, 2010 10:51 PM

All replies

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!


    Carey Frisch
    Thursday, January 7, 2010 3:51 PM
    Moderator
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Monday, January 11, 2010 10:52 PM
    Monday, January 11, 2010 10:51 PM