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can I get a support? RRS feed

  • Question

  • it's a bad thing to get an unreal copy,the related topics is already shown the answer,I can not get reasonable support,it's right. I just want to know what will happen then,can I continue to use the yahoo mail,it helps me contact with my relatives and friends.thankyou.
    Tuesday, August 10, 2010 2:35 PM

Answers

  • Hello well dang,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    If you have question about Yahoo mail, try here:  http://help.yahoo.com/l/us/yahoo/mail/


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, August 10, 2010 4:07 PM

All replies

  • Hello well dang,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    If you have question about Yahoo mail, try here:  http://help.yahoo.com/l/us/yahoo/mail/


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, August 10, 2010 4:07 PM
  • No reply from Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, August 13, 2010 7:24 PM