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My Windows Vista Home Premium Key does not work

    Question

  • I can not find the recovery CD that came with my Toshiba Laptop. Windows is blocking startup programs and does not show them when I click where indicated. It locks the computer. I tried to reinstall the vista program but it does not recognizes the Product key that is at the bottom of the laptop. How can I see the key in the laptop? What are my options?
    Wednesday, January 24, 2018 6:34 AM

Answers

  • MGA Diagnostic Report is Required:

    To properly analyze, diagnose and solve problems with Windows Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012)

    Once downloaded, run the tool.

    Click on the Continue button, after a short time, the Continue button will change to a Copy button.

    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either Right-click or Paste, or CTRL+V) into your post.


    Carey Frisch

    Wednesday, January 24, 2018 7:14 AM
    Moderator