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Telephone Problem on Windows Activation RRS feed

  • Question

  • Hi, I encountered a problem in activating my legit copy of windows XP. It says there that i already exceeded in activating the copy. I need a new product key. I tried to contact this toll free no. 00-800-2468-1668. and +65-324-8098 that microsoft provided, however i couldn't contact them Through any of the telephone service in my area. I'm currently residing in the Philippines. Please what other options do i have. or Do  they have other telephone no. i could use? Please help me. I'm still waiting for microsoft customer service to reply. This is such a hassle for us user who uses legitimate copies of Operating System. I hope they would take care of their customers well. I'm so disappointed with this kind of policy. I think this would even attract more users to turn to piracy.
    Saturday, November 10, 2007 9:39 AM

Answers

  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us


     

    Monday, November 12, 2007 2:01 AM
    Moderator

All replies

  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us


     

    Monday, November 12, 2007 2:01 AM
    Moderator
  • Hi, Thank you for your reply. i appreciate your help regarding my problem. However, i tried to call the no. that was given to me and i was unsuccessful. I cannot contact them because i think its outside our country. Maybe i would try to activate roaming services of my cellphone and contact them. I was hoping there was another way through the internet that i could reactivate my product key.
    Monday, November 12, 2007 6:47 AM
  • Josh,

     

    Please try this link and locate your country http://www.microsoft.com/licensing/resources/vol/numbers.mspx  Let us know if you need additional guidance. 

     

    Thank you,

     

    Stephen Holm, MS

    Monday, November 12, 2007 6:26 PM
  • Sir,

    I followed the link and those were the numbers that i was given. im residing in the Philippines and our country code is +63 not +65. I also tried changing it to +63 however i still could not contact them. the toll free number that was given also did not work. Do you have activation center located in our country?

    Joshua Dadulla
    Tuesday, November 13, 2007 1:30 AM
  • x

    Hi Josh, i have the same problem....Have you been able to get your copy of windows activated?

    See, i've been tinkering with my computer and reformatting it if i didn't like the changes.
    I wish i knew that we're only given a limited number of activations until it would refused to activate
    anymore.

    Anyways just like Josh, i also live in the Philippines and tried both the toll-free and toll number
    but both numbers don't work.

    Although if i remember correctly it said that i activated the serial number xxxx too many times
    in a short period of time. So, if i only need to wait for like 60 days before i could activate it again...
    I don't mind waiting. I could always reformat again after the 30day evaluation period.

    Thanks





























    Tuesday, January 15, 2008 5:47 AM
  • Hi, mxherr5 i still havent activated the copy of my windows because i cannot contact the toll number that they have given me nor they wont help me even online. I wish they had a way to activate my windows. I still have my proof of authenticity. Have some from microsoft contacted you already?
    Tuesday, January 15, 2008 7:04 AM
  • Hi Josh, are you calling using a bayantel number?  I tried reactivating through phone too using my bayantel num but it didn't work.  I tried again using a non-bayantel number and it worked.  I also got this from a local forum that specializes in computer issues:

    For Re-activation of microsoft windows please call our hotlines.
    Telephone
    (800) MICROSOFT (642-7676)
    http://www.microsoft.com/technet/prodtechnol/winxppro/evaluate/xpactiv.mspxt

    http://www.microsoft.com/piracy/default.mspx

    http://www.microsoft.com/piracy/activation_facts.mspx


    BeerIf you don't have internet connection[\b]

    http://support.microsoft.com/kb/307890/


    Thank You for using our Products! Have a great day!
    Monday, January 28, 2008 11:24 AM