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Windows Genuine Toll Says is bad but its Good RRS feed

  • Question

  • Hello there

    Would Like to Know what going on with my validation,

     

    Bought a New Laptop at a lagit Well Known PC Store 2 yrs ago, just recently windows downloaded the New Genuine Validation Tool and said it was not a Valid Copy, so i found a Product Key Viewer and it came up with a totally differnet Product code which was a Corporate Key Not A Fujitsu XP pro Key that was stamped under my laptop, why would Microsoft say it was a Corp, with a totally different key that does not Match with the one Stamped?

     

    Any1 Please Help? Heres A link with same problem please help for this issue, cos im not happy about it. 

     

     

     

    http://news.zdnet.co.uk/software/0,1000000121,39283862,00.htm
    Monday, April 23, 2007 12:53 PM

Answers

  • Windy2007,

    Right now, your Fujitsu computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    If you search the forum for the part of the VLK reported by the mgadiag utility, PTW2H-VK6CX-TT738, you will see that two other posters have submitted reports with that same blocked VLK.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your Microsoft Office XP Professional with FrontPage installation is showing as Nongenuine (Office status=114 means nongenuine).  If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you demand the genuine copy that you paid for, or a refund.  You may want to consider participating in the Office Genuine Offer program that provides well-discounted copies of Office to those like you who have been victims of Office piracy.  In any case, please uninstall the nongenuine installation of Microsoft Office XP Professional with FrontPage as soon as possible.

     

    The fact that you have a Microsoft Certificate of Authenticity for Windows XP Professional affixed to the bottom of the Fujitsu computer indicates that there is a strong liklihood that your laptop is still licensed to run XP Pro.

     Please click on this link to download the Product Key Updater Utility which is designed to "genuine-ize" nongenuine installation of XP using the genuine Product Key that is displayed on the genuine COA on the laptop:  http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx

    If the nongenuine installation of XP is not too "hacked and cracked" the utility should be able to genuine-ize it.  If you have antivirus, antispyware, or firewall programs installed, please make sure that these programs are set to allow the Updater to have full access to the internet so it can do its thing.

     Please post back to tell us if it worked for you.

    Monday, April 23, 2007 3:35 PM

All replies

  • Windy2007,

    Please follow these steps for assistance:

    If the computer is operational, run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, April 23, 2007 1:12 PM
  • Hi here is the Report that i Have Got from the diagnostics tool:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-PTW2H-VK6CX-TT738
    Windows Product Key Hash: tBpqr34cGh5l6O6s+p67m0l+X30=
    Windows Product ID: 55274-648-0846111-23646
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 538feb3e-e429-4fc1-8d25-c7660a279055
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>538feb3e-e429-4fc1-8d25-c7660a279055</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-TT738</PKey><PID>55274-648-0846111-23646</PID><PIDType>1</PIDType><SID>S-1-5-21-1801674531-1343024091-486728883</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO V Series</Model></SYSTEM><BIOS><Manufacturer>FUJITSU SIEMENS</Manufacturer><Version>1.0B-0031-0812</Version><SMBIOSVersion major="2" minor="33"/><Date>20050118000000.000000+000</Date></BIOS><HWID>C1BC3007018400EC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17045</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>

     

    Step 2:

     

    It is Windows XP Professional

    It Does Not say OEM It says FujitsuSiemensComputers in Black Lettering

     

    I Have Phoned Fujisu and they said thats its an O/S Curruption, but ewhy am i getting a different number that does not match, hope to here from you soon

    Monday, April 23, 2007 1:46 PM
  • Windy2007,

    Right now, your Fujitsu computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    If you search the forum for the part of the VLK reported by the mgadiag utility, PTW2H-VK6CX-TT738, you will see that two other posters have submitted reports with that same blocked VLK.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your Microsoft Office XP Professional with FrontPage installation is showing as Nongenuine (Office status=114 means nongenuine).  If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you demand the genuine copy that you paid for, or a refund.  You may want to consider participating in the Office Genuine Offer program that provides well-discounted copies of Office to those like you who have been victims of Office piracy.  In any case, please uninstall the nongenuine installation of Microsoft Office XP Professional with FrontPage as soon as possible.

     

    The fact that you have a Microsoft Certificate of Authenticity for Windows XP Professional affixed to the bottom of the Fujitsu computer indicates that there is a strong liklihood that your laptop is still licensed to run XP Pro.

     Please click on this link to download the Product Key Updater Utility which is designed to "genuine-ize" nongenuine installation of XP using the genuine Product Key that is displayed on the genuine COA on the laptop:  http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx

    If the nongenuine installation of XP is not too "hacked and cracked" the utility should be able to genuine-ize it.  If you have antivirus, antispyware, or firewall programs installed, please make sure that these programs are set to allow the Updater to have full access to the internet so it can do its thing.

     Please post back to tell us if it worked for you.

    Monday, April 23, 2007 3:35 PM