I have fought with this for quite some time and we have a desktop computer that has a more serious Blue Screen of Death issue however my concern is my laptop. Every time I install SP2 I get the BSOD at start up. I end up doing a system restore just to get the laptop functioning again so I can work. After searching for the solution for weeks I stumbled across a post somewhere that directed me here. I hope I did this right, any help would be greatly appreciated.
Here is what I got from the Windows tab after running the MGAD:
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
Windows Product ID: 55277-OEM-2111907-00101
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.1.0.hom
ID: {5C2AA35F-FCE7-420B-B311-C76B4D24C381}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5C2AA35F-FCE7-420B-B311-C76B4D24C381}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>55277-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1753061961-3401110466-955044987</SID><SYSTEM><Manufacturer>Hewlett-Packard </Manufacturer><Model>Presario R3200 (PF153UA#ABA) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard </Manufacturer><Version>F.03</Version><SMBIOSVersion major="2" minor="31"/><Date>20040224******.******+***</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>E7C63807018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>9C6038DCA9A71B0</Val><Hash>xiC8ogelRRbQX4fAeLhcPTjkiEQ=</Hash><Pid>70141-OEM-5621671-52648</Pid><PidType>13</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 10D54:Compaq Computer Corporation|10D54:Compaq Computer Corporation|10D54:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq
OEM Activation 2.0 Data-->
N/A
