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Can someone contact the site maintainers at 'answers.microsoft.com'? RRS feed

  • Question

  • Sorry to bother you, but 'answers.microsoft.com' is screwing up. Can someone here who has Microsoft phone numbers kindly contact them. The site is stalling at 'https://web.vortex.data.microsoft.com/collect/v1'. Headers follow.

    Warm Regards,

    Mark.

    https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D18a7eb76d57c45f1bdda413ff4787794%26HASH%3D18a7%26LV%3D201806%26V%3D4%26LU%3D1528163838641%27
    
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    DNT: 1
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    HTTP/1.1 200 OK
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    Date: Sat, 20 Oct 2018 16:16:37 GMT
    ----------------------------------------------------------
    https://answers.microsoft.com/en-us/user/checkemail
    
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    Date: Sat, 20 Oct 2018 16:16:37 GMT
    ----------------------------------------------------------
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    Saturday, October 20, 2018 6:50 PM

Answers

  • I just created a test post there without any problems.

    https://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-bug

    Might try from a different pc and a different or new account. No there are no phone numbers I'm aware of other that the standard support numbers.

    https://support.microsoft.com/en-us/contactus/

     you can try emailing;

    tnfdback [at] microsoft [dot] com

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Saturday, October 20, 2018 7:26 PM
    Moderator

All replies

  • Sorry to bother you, but 'answers.microsoft.com' is screwing up. Can someone here who has Microsoft phone numbers kindly contact them. The site is stalling at 'https://web.vortex.data.microsoft.com/collect/v1'. Headers follow.

    Warm Regards,

    Mark.

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    Saturday, October 20, 2018 6:49 PM
  • microsoft answers forums is a different platform and also managed separate from MSDN/TechNet I'd report these issues over here.

    https://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-bug

     

     




    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Saturday, October 20, 2018 7:02 PM
    Moderator
  • Hi Dave, and thanks but...

    That link you supplied gets vectored to:

    https://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-bug?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

    ...which is a list of previous topics, not a bug reporter or contact page. When I click 'Ask a question' on that page, it takes me to the regular 'answers.microsoft.com' "Ask a Question" page.

    When I attempt to submit the new topic, it stalls at 'https://web.vortex.data.microsoft.com/collect/v1', just as my original submittal to 'answers.microsoft.com' stalled out.

    It appears that reporting a site problem relies on the same mechanism that produces the site problem.

    Perhaps you have a phone # or an email address to which I can report the issue?

    PS: I just deleted all 'answers.microsoft.com' cookies and attempted to resubmit my original problem statement (about where to find log of Memory Diagnstic) ...didn't work ...same problem.

    PPS: Dave, I'm having problems that the computer maker, Acer, wants to address by returning the computer for RMA warranty service. I've already done that twice, and I want to confirm memory before going further. I ran Memory Diagnostic (which, you probably know, runs on boot in a pre-Windows session). I could not find the results of the diagnostic (though Memory Diagnostic said I would be shown the results when Windows started up). I searched for new files, all logs, the Event Viewer, all *.evtx for the period of the test, etc. The results of the Memory Diagnostic are nowhere to be found. Should I post the problem to TechNet? FWIW, I'm an electronics engineer and I pretty much know what I'm doing.



    Saturday, October 20, 2018 7:20 PM
  • I just created a test post there without any problems.

    https://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-bug

    Might try from a different pc and a different or new account. No there are no phone numbers I'm aware of other that the standard support numbers.

    https://support.microsoft.com/en-us/contactus/

     you can try emailing;

    tnfdback [at] microsoft [dot] com

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Saturday, October 20, 2018 7:26 PM
    Moderator
  • https://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-bug


    I think he will need an E-mail address instead.  Looks like his account has been suspended.  I am not a moderator but check these:

    https://www.google.ca/search?q=%2B%22markfilipak-%22++site:answers.microsoft.com&num=20&newwindow=1&source=lnt&tbs=qdr:y&sa=X&ved=0ahUKEwji6uT2tpbeAhVM6oMKHRi1CvQQpwUIIw&biw=1536&bih=777 

    (Google search with
        +"markfilipak-"  site:answers.microsoft.com
    )




    Robert Aldwinckle
    ---

    Sunday, October 21, 2018 2:02 AM
  •   Looks like his account has been suspended. 
    ---

    I think you're right. I wondered about that as well. That was partly why I suggested using a different account to post with.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.




    Sunday, October 21, 2018 2:26 AM
    Moderator