CRM 2015 Server Side Sync and Sent Emails in Outlook. RRS feed

  • Question

  • Hi 

    Does anyone know if when using server side sync to Exchange 2013 Web Service, if emails created in CRM and sent, will those emails show up in the Outlook mailbox under sent items.



    Wednesday, March 18, 2015 8:20 PM

All replies

  • Hello Paul,

    I just replicated the same scenario. I set up server side sync with Office 365 and sent emails through CRM. However emails sent through CRM were not synced with office 365 email account.

    I hope that helps!

    Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

    Tuesday, March 31, 2015 9:51 AM