same back up device issues RRS feed

  • Question

  • i am able to change back up device to external hard drive in 'back up config', but when i save , and get back to main one care menu, and still shows cd/dvd as location, rather than my ext. drive, which i would like( & recomended) to use. been working on it all morning. ant help appreciated

    Friday, January 25, 2008 5:45 PM


  • When you click Change Settings, then configure backup from the backup tab, then click change settings, did you select your computer from the left or did you leave it on "Backup Plan for all PCs?"

    I recommend selecting your PC, then unchecking "turn on backup for this PC."

    Save the settings and go back to the main OneCare interface.

    Repeat the configuration:

    Change Settings


    Configure Backup

    Change settings (lower left)

    Select your PC from the left.

    Click 'Turn on backup for this PC'

    Click change location

    Select the external drive attached to your PC from the list

    Confirm the rest of the plan, verify that "turn on backup..." is still checked.



    Try a backup and see if it respects your new setting. If not, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2



    Friday, January 25, 2008 6:06 PM