dial-in error 500 RRS feed

  • Question

  • Hi everyone,
    when i setup dial-in conferencing in R2 always receive Internal Server Error 500 on Access Numers.
    Debug log shows "on endpoint etc.."
    Can you help me?
    Jan Schwarz
    Sunday, February 22, 2009 5:34 PM

All replies

  • Hi Jan,

    in case of this error 500, are you dial in from PSTN via VoIP gateway? What kind of call leads to 500? (device, software client, caller,callee , Server-Version STD or EE? Director / Edge involved, etc...) ?

    Please run traces with the Logging Tool on OCS Mediation Server + UCAS-Role (STD or EE FE) Server/'s and analyze it with SNOOPER Tool from Ressource Kit. Maybe you will find the reasons for that trouble in nearly clear text.

    Best regards,
    Jan                :)
    Jan Boguslawski | Consultant IT Infrastructure | MCSE, MCTS OCS | ITaCS Berlin | www.itacs.de
    Sunday, February 22, 2009 10:55 PM
  • Hi Jan :)

    thanks for your fast replay. It does not matter, Im calling Communicator client or PSTN from, I always receive error 500.

    Im trying almost everyting (format OS on Front-End :)) and still no resolution. Other funcionalities/roles work fine (Calling to PSTN/Voice Mail/Federation,atc.) except dial-in. Can you please help me analyze log files? i cannot find relevant message to this error.
    Log Files is here:
    Dial-in nummber is +421484340888 and in this log files i called from +421909767747

    Thanks for your time

    Jan :)

    Jan Schwarz
    Monday, February 23, 2009 3:33 PM