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Live OneCare doesn't like Quickbooks Pro 2009

Question

Every couple hours Live OneCare's icon changes from green GOOD to yellow 
FAIR. It then reports the "PC problem needing fix" as a stalled printer 
queue. Digging a little deeper reveals the printer queue that is jammed is 
Quickbooks 2009 Pro's "Quickbook PDF Converter."

I can let OneCare "fix" the problem and the icon turns green, but three or 
four hours later the printer queue error returns.

Is there a known problem between Quickbook and OneCare? Or does anyone have 
an idea what I might do to further troubleshoot this problem?

Thursday, May 28, 2009 12:24 PM

Answers

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I don't use Quickbooks and in searching the forums I did not find an issue with Quickbooks similar to yours so I suggest contacting support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by JimR1Moderator Saturday, May 30, 2009 3:13 PM
Thursday, May 28, 2009 2:22 PM

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Thank you. I had checked the forums myself but couldn't find anything. Your eyes are better than mine. And I'll go ask for support.
- Marked as answer by woodp Sunday, June 7, 2009 3:23 PM
Thursday, May 28, 2009 3:23 PM

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1

Sign in to vote
I don't use Quickbooks and in searching the forums I did not find an issue with Quickbooks similar to yours so I suggest contacting support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by JimR1Moderator Saturday, May 30, 2009 3:13 PM
Thursday, May 28, 2009 2:22 PM

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0

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Thank you. I had checked the forums myself but couldn't find anything. Your eyes are better than mine. And I'll go ask for support.
- Marked as answer by woodp Sunday, June 7, 2009 3:23 PM
Thursday, May 28, 2009 3:23 PM

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Live OneCare doesn't like Quickbooks Pro 2009

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