locked
Not sure what to do RRS feed

  • Question

  • Getting the message my software is not genuine, ran your validation software and it shows genuine.  I have Vista 32, I am trying to upgrade my office, have the software disc and new key, please advise, thank you,
    I ran it again and get error code 2203, thanks
    Friday, October 23, 2009 4:28 PM

Answers

  • No reply from Original poster.

    Closing thread as Answered

    Darin MS
    Monday, October 26, 2009 7:28 PM

All replies

  • Hi Bonny,

     

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thank you,
    Darin MS

    Friday, October 23, 2009 5:39 PM
  • No reply from Original poster.

    Closing thread as Answered

    Darin MS
    Monday, October 26, 2009 7:28 PM