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Activate Windows doesn't run RRS feed

  • Question

  • I just bought a computer with winXP media center, and I'm trying to activate it, but I can't get Activate Windows to run.

    I've checked the location "%systemroot%\system32\oobe\msoobe.exe /a" and it's correct, I checked oobe's folder andeverything is there, but I just can't get the exe to run. Is there a place to download it or another war to run it?
    Saturday, May 12, 2007 3:14 PM

Answers

  • Chofas,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Note:  If the "Resolve" button on the Windows tab is NOT grayed out, that means the Utility found problems with your installation of Windows that it may be able to repair on its own.  Please click the "Resolve" button and follow any displayed instructions.

    Saturday, May 12, 2007 4:05 PM
  • Ok I did the test and this is it:
    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A

    Windows Product Key Hash: Y3e+et9q4JpA/EkUaUpHOVPRuN8=
    Windows Product ID: 55034-365-9567573-22717
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: {01D56CBD-B57A-42FB-88F4-637971B0E183}
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A



    On the COA, it doesn't say if its Product or Software, it just says Certificate of Authenticity and it says Compaq en black lettering

    thank you for the help
    Monday, May 14, 2007 2:25 PM
  • Chofas,

     

    Please post the full, unedited output of the mgadiag utility.  (There is no personally identifable information revealed.)

     

    Also, please tell us what edition of XP is printed on the Compaq CoA.

     

    However, with the limited output you have posted, I can tell you this:

    Right now your Compaq computer has a "hacked and cracked" installation of XP Media Center Edition, and it's likely that this installation was done with an Invalid Product Key, which the full output of the mgadia utility may tell us

    Also, the report is showing that you have a "retail" installation (license type) of Media Center.

    Windows License Type: Retail                  Windows OS version: 5.1.2600.2.00010100.2.0.med

    The problem with that is there is no such thing as a Retail license for Media Center (IOW they are not offered for sale in retail packaging that you would find at a major electronics retailer).  Genuine copies would have shown up in the report as either "systembuilder/OEM" or "OEM SLP."  That is why I call it "hacked and cracked."  As I understand it, this is the result of installing a crack available on the internet that adds Media Center functionality to a non-Media Center installation of XP.

    You told us that your computer is a Compaq computer.  The solution to your current problem is to use the Recovery Solution provided by Compaq with the computer to put the original shipping Windows XP Operating System back onto the computer.  Typically the Recovery solution is a hidden recovery partition on the hard disk drive, or a set of Recovery CDs/DVDs.  Typically, the Recovery solution erases all user data on the hard disk drive, so please be sure to backup and offload any valuable data before you run the Recovery.  You will want to review the documentation for your exact model of Compaq before you do the Recovery.

    Monday, May 14, 2007 4:44 PM

All replies

  • Chofas,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Note:  If the "Resolve" button on the Windows tab is NOT grayed out, that means the Utility found problems with your installation of Windows that it may be able to repair on its own.  Please click the "Resolve" button and follow any displayed instructions.

    Saturday, May 12, 2007 4:05 PM
  • Ok I did the test and this is it:
    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A

    Windows Product Key Hash: Y3e+et9q4JpA/EkUaUpHOVPRuN8=
    Windows Product ID: 55034-365-9567573-22717
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: {01D56CBD-B57A-42FB-88F4-637971B0E183}
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A



    On the COA, it doesn't say if its Product or Software, it just says Certificate of Authenticity and it says Compaq en black lettering

    thank you for the help
    Monday, May 14, 2007 2:25 PM
  • Chofas,

     

    Please post the full, unedited output of the mgadiag utility.  (There is no personally identifable information revealed.)

     

    Also, please tell us what edition of XP is printed on the Compaq CoA.

     

    However, with the limited output you have posted, I can tell you this:

    Right now your Compaq computer has a "hacked and cracked" installation of XP Media Center Edition, and it's likely that this installation was done with an Invalid Product Key, which the full output of the mgadia utility may tell us

    Also, the report is showing that you have a "retail" installation (license type) of Media Center.

    Windows License Type: Retail                  Windows OS version: 5.1.2600.2.00010100.2.0.med

    The problem with that is there is no such thing as a Retail license for Media Center (IOW they are not offered for sale in retail packaging that you would find at a major electronics retailer).  Genuine copies would have shown up in the report as either "systembuilder/OEM" or "OEM SLP."  That is why I call it "hacked and cracked."  As I understand it, this is the result of installing a crack available on the internet that adds Media Center functionality to a non-Media Center installation of XP.

    You told us that your computer is a Compaq computer.  The solution to your current problem is to use the Recovery Solution provided by Compaq with the computer to put the original shipping Windows XP Operating System back onto the computer.  Typically the Recovery solution is a hidden recovery partition on the hard disk drive, or a set of Recovery CDs/DVDs.  Typically, the Recovery solution erases all user data on the hard disk drive, so please be sure to backup and offload any valuable data before you run the Recovery.  You will want to review the documentation for your exact model of Compaq before you do the Recovery.

    Monday, May 14, 2007 4:44 PM
  •  

    i bought a copy of windows xp home from walmart i got told that microsoft did not make that key and they refuse to actvate it so i backcharged the item a week laytor i got a phone call from walmart and they took it back for full refund this walmart here is selling ilegal copys of windows xp home for $99.99
    Wednesday, November 21, 2007 8:09 PM
  • Hello Fred,

     

    Let’s split your thread off so we may focus more attention on your particular situation.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics allowing us to focus on each customer individually.  Please post your question here http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25 in a new thread of your own. 

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, November 21, 2007 8:21 PM