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Software package purchased from an eBay seller "looked" genuine RRS feed

  • Question

  • I also have purchased "New Sealed Windows 7 32&64 bit Full Version" from eBay just a week ago. It is Home premium Win 7.   software package which looked like a genuine retail package with COA and product key.

    My COA lable has "Win Home Prem English ROW DVD" which is meant for "Rest Of the World" and the metallic thread does have the red "OUR PASSION" words I was able to install software but can not activate because  the product key blocked by MS.  

    The MS support made me run a test and test confirmed that I have genuine software.

    Then I provided my product key and been told that it is MSDN key and can not be sold in retail box and I will need to purchase a new key.

    MS CS will not send me email confirmation that my copy in fact can not be used. I wanted official word from MS before I take it to eBay.

    After I found this forum and information that MSDN product ID contains "067"

    Now I am more confused, because my product ID does not have "067" ,

    it is:  00359-232-6042277-86179 .   Could you please help. Thank you

     

    Saturday, February 12, 2011 4:40 PM

Answers

All replies

  • "jacobgersh" wrote in message news:da60bbfc-d698-4bd3-b78b-7bf5cdf0028d...

    I also have purchased "New Sealed Windows 7 32&64 bit Full Version" from eBay just a week ago. It is Home premium Win 7.   software package which looked like a genuine retail package with COA and product key.

    My COA lable has "Win Home Prem English ROW DVD" which is meant for "Rest Of the World" and the metallic thread does have the red "OUR PASSION" words I was able to install software but can not activate because  the product key blocked by MS.  

     

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 12, 2011 9:55 PM
    Moderator
  • Thank you, here is report:


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-6V78K-BPGHV-TJH8H
    Windows Product Key Hash: FhAax6eMlcMHKJtX0iBIuHcK4b4=
    Windows Product ID: 00359-232-6042277-86179
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2010D44D-D134-4ACE-A43B-B42703D24BE6}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\jacob\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2010D44D-D134-4ACE-A43B-B42703D24BE6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TJH8H</PKey><PID>00359-232-6042277-86179</PID><PIDType>5</PIDType><SID>S-1-5-21-2410976458-3082192045-1008507985</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 3690     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.50</Version><SMBIOSVersion major="2" minor="33"/><Date>20070213000000.000000+000</Date></BIOS><HWID>58B93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-604227-00-1033-7600.0000-0402011
    Installation ID: 014444726120788773023514650505233074075571079152922093
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TJH8H
    License Status: Initial grace period
    Time remaining: 37740 minute(s) (26 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 2/13/2011 4:41:56 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:12:2011 11:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEA+l7M/BwB6k5obWKj2rEaYTaDRiRcz2Bj

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Acer   Grape   
      FACP Acer   Grape   
      DBGP Acer   Grape   
      HPET Acer   Grape   
      BOOT PTLTD $SBFTBL$
      MCFG Acer   Grape   
      SLIC ACRSYS ACRPRDCT
      APIC Acer   Grape   
      SSDT SataRe SataPri
      SSDT SataRe SataPri
      SSDT SataRe SataPri
      SSDT SataRe SataPri
      SSDT SataRe SataPri


    Sunday, February 13, 2011 9:45 PM
  • "jacobgersh" wrote in message news:33cd4105-ca34-4932-965a-ed7d13a7268e...
    Thank you, here is report:


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-6V78K-BPGHV-TJH8H
    Windows Product Key Hash: FhAax6eMlcMHKJtX0iBIuHcK4b4=
    Windows Product ID: 00359-232-6042277-86179
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
     

     

    Unfortunately, your Key is almost certainly from a not-for-resale MSDN account. (Darin will be able to confirm this tomorrow, Redmond working hours). You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 16, 2011 11:22 PM
    Sunday, February 13, 2011 9:58 PM
    Moderator
  • Noel,  Could you please confirm that the Key is from a not-for-resale MSDN account. Thank you very much. 
    Monday, February 14, 2011 5:52 PM
  • Windows Product ID: 00359-232-6042277-86179

    I concur with Noel, this IS an MSDN, not for resale key. For an official MS response wait for Darin Smith but I can say with 100% certainty that this is MSDN and you should proceed with a claim as soon as possible. DO NOT accept a replacement key, by definition, any key only sale is automaticly in violation of MS license agreement (with very rare exceptions that do not apply to your situation). I realize you recieved this with media but the seller will usually try to send you a replacement key to buy some time so he can disapear.

    Monday, February 14, 2011 6:24 PM
  • Jacob, take a look at this

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    These counterfeits look very authentic.  But how does an MSDN product key get printed on the yellow label on that card inside a sealed genuine Microsoft product?  Obviously, it doesn't.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, February 14, 2011 6:57 PM
    Answerer
  • can I purchase Win 7 from this company : - http://www.unique-downloads.com/shop/item/396/   ?  Thanks. 
    Wednesday, February 16, 2011 5:11 PM
  • I tried the link but I get a message in my browser that the website is not responding. 

    I cannot recommend any sites other than the Microsoft Store, Amazon.com (no affiliates), NewEgg.com (no affiliates).  In my country there are chain stores I would buy from like Best Buy.

    I don't know where you are but do NOT buy from a web-based discounter.  If you want to buy other types of software that nobody cares to counterfeit from those sellers fine, but not the Windows or Office.  Windows and Office are prime targets of con artists.

    I got taken just like you and I decided not to take any more chances whatsoever with this purchase and I bought from the Microsoft Store.  Good luck!


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, February 16, 2011 5:53 PM
    Answerer
  • "jacobgersh" wrote in message news:2fa4f9ff-8feb-4846-88cd-24521b267837...
    can I purchase Win 7 from this company : - http://www.unique-downloads.com/shop/item/396/   ?  Thanks. 

    Barge-poles immediately come to mind!
    The site is less than a month old, and hosted on some very odd servers, with some very strange DNS servers.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 16, 2011 10:57 PM
    Moderator
  • Noel,  Could you please confirm that the Key is from a not-for-resale MSDN account. Thank you very much. 


      I have checked the key and I can confirm it is a Blocked MSDN Product Key.

     

    Thank you,


    Darin MS
    Wednesday, February 16, 2011 11:22 PM