Hello.
I´m having problems with my HP netbook because it is telling me that my windows 7 starter is not genuine (build 7600... (like alot of people here))
I bought this computer with Windows installed about a month ago and it started with this problem just soon after that, 10-15 days later. At first i could just go to the genuine valitation site and i did that 4-5 times but then that didn't
work anymore so i changed the product key (found it under the battery) and did the activation by phone but that only worked for 24 hours. Now It seems that whatever i do it will not go away. So i ask for anyone that
can help me fixing this..
Here is my diognastic info:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007041d
Windows Product Key: *****-*****-R2FM3-9CB4P-8MP3R
Windows Product Key Hash: 2s1KbGtFaP/ciM3hOu3JXOz517Y=
Windows Product ID: 00342-OEM-9549233-99673
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.011
ID: {46D6BCD2-382B-4AD3-9E89-202A62EBDBB5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80004005
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{46D6BCD2-382B-4AD3-9E89-202A62EBDBB5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8MP3R</PKey><PID>00342-OEM-9549233-99673</PID><PIDType>8</PIDType><SID>S-1-5-21-1035352412-2766534303-2691499214</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Mini 110-3000 </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.06</Version><SMBIOSVersion major="2"
minor="6"/><Date>20100526000000.000000+000</Date></BIOS><HWID>7BBA0600018400E4</HWID><UserLCID>040F</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>6BE7E06CA46B342</Val><Hash>A9CK3JT8h9nCTPtmpcRWzvaIXaI=</Hash><Pid>81602-417-7675593-68676</Pid><PidType>10</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
Error: 0x8007041D
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x8007041D
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:12:2010 13:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAnJ/+M/YhGJaAe7gHsJggPRQhchk=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HP SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
WDAT HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
Thanks.
