MS CRM 2011 ONLINE - Internet Explorer crashes when printing report RRS feed

  • Question

  • I am using Internet Explorer 10. When I want to print a report, Internet Explorer crashes.I get these error messages:

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    IEXPLORE.EXE
      Application Version:    10.0.9200.16720
      Application Timestamp:    523cf127
      Fault Module Name:    rsclientprint.dll
      Fault Module Version:    2007.100.1600.22
      Fault Module Timestamp:    48753ed9
      Exception Code:    c0000005
      Exception Offset:    00017ab2
      OS Version:    6.1.7601.
      Locale ID:    1035
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789


    Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16720, time stamp: 0x523cf127
    Faulting module name: rsclientprint.dll, version: 2007.100.1600.22, time stamp: 0x48753ed9
    Exception code: 0xc0000005
    Fault offset: 0x00017ab2
    Faulting process id: 0x10e0
    Faulting application start time: 0x01cee9acfa025ccf
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: C:\Windows\Downloaded Program Files\rsclientprint.dll
    Report Id: 4adc57b6-55a0-11e3-ab66-b4b67632829f

    Any suggestions how to resolve this?

    Monday, November 25, 2013 7:27 AM

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