One care says my account needs to be renewed Did a month ago RRS feed

  • Question

  • On my 3rd computer one care is saying my service needs to be renewed. It was renewed last month. Payment was made and cleared. My other 2 computers are fine. Whats with this scam?

    Tuesday, September 23, 2008 6:37 AM


  • If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2




    Wednesday, October 1, 2008 5:08 PM