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Can't activate Windows after migrating to SSD RRS feed

  • Question

  • Hi,
    my Dell L521X notebook refuses to validate/activate Windows after migrating from HDD to an SSD.
    I tried several methods that have been suggested on this forum, including
    - turning off/on the Software licensing service
    - running the legitcheck.hta script (-> "The validation service may be unavailable...")
    ... and some others, to no avail.

    Here is the MGADiag Output (had to remove the links). Can somebody point me to the right direction how to proceed...?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {F228F587-8027-4F8B-AD4D-32BC95EB6003}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150427-0707
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F228F587-8027-4F8B-AD4D-32BC95EB6003}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1773548627-95063395-3904794496</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS L521X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="7"/><Date>20120928000000.000000+000</Date></BIOS><HWID>201B3F07018400FE</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-90   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Beschreibung: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Aktivierungs-ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Erweiterte PID: 00426-00178-926-600400-02-1031-7601.0000-1452015
    Installations-ID: 002644675796338725446602792561963040799386188730096970
    Prozessorzertifikat-URL: ...
    Computerzertifikat-URL: ...
    Lizenz-URL verwenden: ...
    Product Key-Zertifikat-URL: ...
    Teil-Product Key: P4K27
    Lizenzstatus: Benachrichtigung
    Benachrichtigungsgrund: 0xC004F063.
    Verbleibende Windows Rearm-Anzahl: 3
    Vertrauenswürdige Zeit: 02.06.2015 10:24:33

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:1:2015 20:47
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAln3YrWg1zpL8xmCaAmFKqgYYSBTywRhvlmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    CL09  
      FACP   DELL    CL09  
      DBGP   DELL    CL09  
      HPET   DELL    CL09  
      BOOT   DELL    CL09  
      MCFG   DELL    CL09  
      TCPA   DELL    CL09  
      SLIC   LENOVO  TC-90  
      UEFI   DELL    CL09  
      ASF!   DELL    CL09  
      SLIC   LENOVO  TC-90  
      SSDT   COMPAL  CRV ORB
      ASPT   DELL    CL09  
      FPDT   DELL    CL09  
      MSDM   DELL    CL09  
      SSDT   COMPAL  CRV ORB
      SSDT   COMPAL  CRV ORB
      DMAR   DELL    CL09  
      SSDT   COMPAL  CRV ORB

    Tuesday, June 2, 2015 6:21 PM

Answers

  • One cannot move an OEM Windows 7 license from one PC to another PC.  The license is permanently bound to the original PC.

    Carey Frisch

    Wednesday, June 3, 2015 8:28 PM
    Moderator
  • Dell can and do sell laptops without any operating system - or with Linux, as well as with Windows.

    The Activation Exploit is an overlay that is designed to trick  Windows into seeing a SLIC table where none in fact exists (or is for a different manufacturer, as may be the case here).

    No amount of fiddling will make that Key work in your DELL system - as Carey says, OEM Keys are locked to their original machine.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 3, 2015 9:46 PM
    Moderator

All replies

  • You appear to have reinstalled using retail media, rather than the Dell Recovery media.

    This requires that you use the Key from your COA sticker, rather than any other Key found using a Keyfinder tool.

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 3, 2015 6:04 AM
    Moderator
  • Noel, thanks for your Response.

    I actually cloned the System Partition from the hdd to the ssd, so that should be pretty much the same OS as before. There is  no COA sticker on the machine, and yes, the product key given by the keyfinder tool doesn't work either. As I understand the verification should be done with or by the BIOS, right? I changed some BIOS Parameters (not quite sure which one though), could that be a Problem?

    There is not even an 'activate by phone' Option available in the activation Dialog.

    I'm running out of ideas.

    Wednesday, June 3, 2015 9:10 AM
  • Unless the cloning was done the correct way - cloning ALL partitions with a number lower than the System partition (or at least creating empty partitions instead), then the system will read that the machine is not genuine.

    This then requires that you input the COA sticker key as proof of license.

    Did you check inside the battery compartment for the sticker?

    Windows 7 OEM_SLC activation relies on three legs

    1) the BIOS SLIC table - a Certificate burned into the EPROM of the BIOS chip at the factory

    2) The License contained in the recovery media

    3) the Product Key.

    All three must match before the proper self-activation at every boot can occur.

    The license in the software is created by the manufacturer, and contains data such as the partition number of the Windows installation - so if that changes, then the system will go out of tolerance.

    It is slightly odd that your system is showing a 'License Missing' error, rather than a 'out of tolerance' error, but what concerns me most is that without a COA sticker (and its Product Key), there is no way to make the current installation genuine.

    I just noticed... 

    SLIC   LENOVO  TC-90   

    The install is counterfeit - this apparent SLIC table is generated by a hacker's Activation Exploit in an attempt to circumvent Activation and Validation requirements.

    You need to reformat and reinstall using genuine media and Key.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 3, 2015 10:10 AM
    Moderator
  • thank you Noel.

    I'm still puzzled though.

    First, there is no COA sticker on or in this Notebook (Dell XPS 15 L521X), the battery is build-in and not supposed to be exchanged by the user. Also, I do not have any recovery media.

    Second, if the 'BIOS SLIC table' is burned in, how can it read 'SLIC Lenovo TC-90' ?

    Actually, I migrated the SSD from my old Lenovo laptop and that installation is still on the first Partition. However, I am booting up the System from Partition 2. Could that be the reason? If I try to swap the partitions (no idea how), will it recognize the Installation?

    Thank you.

    Wednesday, June 3, 2015 1:37 PM
  • One cannot move an OEM Windows 7 license from one PC to another PC.  The license is permanently bound to the original PC.

    Carey Frisch

    Wednesday, June 3, 2015 8:28 PM
    Moderator
  • Dell can and do sell laptops without any operating system - or with Linux, as well as with Windows.

    The Activation Exploit is an overlay that is designed to trick  Windows into seeing a SLIC table where none in fact exists (or is for a different manufacturer, as may be the case here).

    No amount of fiddling will make that Key work in your DELL system - as Carey says, OEM Keys are locked to their original machine.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 3, 2015 9:46 PM
    Moderator