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My onecare account RRS feed

  • Question

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    I purchased onecare in JAN and it is now saying i'm at risk and about to expire....WHERE did my account go to
    Monday, June 2, 2008 10:01 AM

Answers

  • If your subscription to OneCare shows expired or expiring in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Monday, June 2, 2008 12:53 PM
    Moderator