I have installed the NLB on two Windows 2008 R2 SP1 nodes – this is functioning perfectly.
I have installed Dynamics CRM 4.0 on each node – according to the “Microsoft_Dynamics_CRM_IG_Installing.doc” and updated SQL tables to point to the NLB address – this works perfectly.
The configuration of the E-mail Router for CRM is where I am experiencing a major problem…
During the Dynamics CRM 4.0 installation, I entered the name of each NLB node into the field “E-mail router server name:”
Now when I install the email router and attempt to configure it, I receive the following errors…
The E-mail router Configuration Manager was unable to retrieve the user and queue information from the Microsoft Dynamics CRM server.
This may indicate that the Microsoft Dynamics CRM Server is busy.
Verify that the URL 'http://crmnlbnode01:5555/orgname/' is correct.
Additionally, this problem can occur if specified access credentials are insufficient.
To try again, click Load Data. (The request failed with and HTTP status 401:Unauthorized. )
I have attempted using the nodes names and the NLB Cluster name in the URL – but I receive the same error.
I am using the same domain account user account that I used for the CRM installation. The Async service and the CRM Email Router on both NLB nodes are running as the same domain user account, and the domain account and each NLB node machine name account
is in the PrivUserGroup.
I am using just the Outgoing Profile...
Configuration Profiles tab (Outgoing profile) (Advanced tab has default settings)
E-mail server Type: SMTP
Authentication Type: Windows Authentication
Location Server: exchangeHUBservername
Access Credentials: Other Specified
UserName: Domain\crmservice
Password: password
Deployments tab
MIcrosoft Dynamics CRM server: http://crmnlbnode01:5555/orgname [have tried both NLB node names and NLB clustername]
Please help.
