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    I can't seem to complete my installation of my new subscription of One Live Care.  It doesn't get me to the part where I have to input(activate) the product code!
    Tuesday, November 11, 2008 5:31 AM

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    See this article for how to activate OneCare:

    http://support.microsoft.com/kb/935899

     

    Note that you will not be asked for the key when you install. You will need to activate the subscription and then choose the option for the retail key/PIN.

     

    -steve

     

    Tuesday, November 11, 2008 12:34 PM
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