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My genuine HP vista labtop failed genuine validation check recently, why?

    Question

  • i have hp pavilion entertainment labtop dv9000, recently it My genuine HP vista labtop failed genuine validation check recently,  why? how to get it working again????????????????

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {08C43BDB-C40D-4C16-8AA8-04E4F9E4EA4A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{08C43BDB-C40D-4C16-8AA8-04E4F9E4EA4A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-343840449-1761827759-1454574468</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071129000000.000000+000</Date></BIOS><HWID>7B303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0132008
    Installation ID: 020191714951576405509493056772904561551126597291597794
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABwABAAEAAQABAAAAAgABAAEAJJTMBL5ddhu84yC+gASIzAaYmGDMYEQs8vSm1bSzrFZ4qg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            NVIDIA        MCP67-M
      SRAT            AMD           HAMMER 
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD           MCFG 
      TCPA            Phoeni        x     
      SSDT            PTLTD         POWERNOW
      SLIC            HPQOEM        SLIC-MPC


    Tuesday, August 9, 2011 12:27 AM

Answers

  • i updated the bio, i noted on the screen sticker it says dv9000, but the bio says it is not compatible, so i checked the model again and the keyboard sticker says it is dv9720us, so i updated from F25  from 2007-11-29to F34 from 2011-3-22. and reentered the vista key on the back, i noticed i have entered one letter incorrect, i mistakenly read B as 8, then everything went through.
    Tuesday, August 9, 2011 8:55 PM
  • Download and install HP Notebook System BIOS Update, then restart your computer.
    Carey Frisch
    Tuesday, August 9, 2011 12:35 AM
    Moderator

All replies

  • Download and install HP Notebook System BIOS Update, then restart your computer.
    Carey Frisch
    Tuesday, August 9, 2011 12:35 AM
    Moderator
  • "Henry Vista Home Premium" wrote in message news:db1c6052-48f7-4525-9ad6-2bf251ecb0e6...

    i have hp pavilion entertainment labtop dv9000, recently it My genuine HP vista labtop failed genuine validation check recently,  why? how to get it working again????????????????

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table


     
     
    For some reason, your computer is unable to properly read the SLIC table in the BIOS – Carey’s suggestion may resolve it (but it’s not likely, as generally public BIOS updates are not Windows-version-specific)
    If not, then you need to change the Product Key to the one on your COA sticker on the machine’s case. To do this, go to the System Properties page, and at the bottom, use the Change Product Key link – follow the instructions, and activate by telephone.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 9, 2011 10:37 AM
    Moderator
  • i used the windows vista licence key on the sticker, it did not help.  let me try the bio updates, to see if it works...

     

    mostly likely i entered the key with one letter B, which i mistakenly entered as 8, later i checked i updated bio and reentered the vista licence key on the back of my laptop, and all is working (i mean windows vista validation through)... thankss....


    Tuesday, August 9, 2011 7:58 PM
  • i updated the bio, i noted on the screen sticker it says dv9000, but the bio says it is not compatible, so i checked the model again and the keyboard sticker says it is dv9720us, so i updated from F25  from 2007-11-29to F34 from 2011-3-22. and reentered the vista key on the back, i noticed i have entered one letter incorrect, i mistakenly read B as 8, then everything went through.
    Tuesday, August 9, 2011 8:55 PM
  • "Henry Vista Home Premium" wrote in message news:0ed76df4-3ce8-48ad-bf1b-2e0f3a3184a2...

    i used the key on the sticker, it did not help.  let me try the bio updates, to see if it works...

     

    ‘did not help’ isn’t very descriptive – what EXACTLY happened when you tried?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 9, 2011 8:56 PM
    Moderator
  • thanks for the help, i hap my laptop for 3 years, did not have any major issues with windows validation until recently, thanks ur suggestion helped me solve my issue, thanks a lot... THANKS , HOPE OTHERS WOULD FIND THIS USEFUL......

    Tuesday, August 9, 2011 8:57 PM
  • Please post a new MGADiag report, so that we can make sure that things are OK
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 9, 2011 9:01 PM
    Moderator
  • diagnostic report after correct validation and woking, thanks...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-J3FTJ-44C32-HBT47
    Windows Product Key Hash: kKejPMvp9lSP7Jf7uNKtJigSrZ4=
    Windows Product ID: 89578-OEM-7249992-55682
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {08C43BDB-C40D-4C16-8AA8-04E4F9E4EA4A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{08C43BDB-C40D-4C16-8AA8-04E4F9E4EA4A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HBT47</PKey><PID>89578-OEM-7249992-55682</PID><PIDType>8</PIDType><SID>S-1-5-21-343840449-1761827759-1454574468</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.34    </Version><SMBIOSVersion major="2" minor="4"/><Date>20110322000000.000000+000</Date></BIOS><HWID>7B303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-499-955682-02-2052-6002.0000-2212011
    Installation ID: 006305018911249005136674135016389941559255216190543666
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: HBT47
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABwABAAEAAQABAAAAAgABAAEAJJTMBL5ddhu84yC+gASIzAaYmGDMYEQs8vSm1bSzrFZ4qg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   NVIDIA  MCP67-M
      SRAT   AMD     HAMMER 
      HPET   PTLTD   HPETTBL
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD     MCFG 
      TCPA   Phoeni  x     
      SSDT   PTLTD   POWERNOW
      SLIC   HPQOEM  SLIC-MPC

     

     

     

    Wednesday, August 10, 2011 1:36 AM
  • note when i updated the driver it did not help, but is good to know i have updated to the most recently bio available. mostly likely the issue is when my windows vista license validation failed a few days ago, i entered the wrong vista license key on the back, not until today i noticed i entered a "B" for "8" today. after the correction everything went through and validation went through. but still don't know why the validation did not go through in the first time, over 3 years it did not have any windows license validation issue, it stated a few days ago for no apprentely any reason that i know off, all i know is that i recently installed Microsoft essential security a month ago. i did not use my laptop very often, the kids in the family use if more often then i do, maybe they did something weird, i don't know. i don't know what happened that caused the validation not go through, all i know is that when i started up my hp laptop a few days ago, Microsoft security essential warned me my windows vista premium is not genuine, don't know why, i posted my issue here for help, .......
    Wednesday, August 10, 2011 2:21 AM
  • "Henry Vista Home Premium" wrote in message news:0f59f396-dec1-4526-a14b-7b4b76290aca...
    note when i updated the driver it did not help, but is good to know i have updated to the most recently bio available. mostly likely the issue is when my windows vista license validation failed a few days ago, i entered the wrong vista license key on the back, not until today i noticed i entered a "B" for "8" today. after the correction everything went through and validation went through. but still don't know why the validation did not go through in the first time, over 3 years it did not have any windows license validation issue, it stated a few days ago for no apprentely any reason that i know off, all i know is that i recently installed Microsoft essential security a month ago. i did not use my laptop very often, the kids in the family use if more often then i do, maybe they did something weird, i don't know. i don't know what happened that caused the validation not go through, all i know is that when i started up my hp laptop a few days ago, Microsoft security essential warned me my windows vista premium is not genuine, don't know why, i posted my issue here for help, ........
     
     
    Sometimes the action of malware – or even a security program – can interfere with the self-activating features of an OEM_SLP installation. Sometimes updating the BIOS can re-write the SLIC table so that it’s not longer compliant (or even present). This is why every OEM-installed machine also comes with a unique Key that uses the conventional activation methods, and for Vista and WIn7, the OS includes the capability to easily change the Key.
     
    Your report shows everything being OK – but to clear the last error message, you need to visit the Validation page to re-validate the installation – www.microsoft.com/genuine/validate

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, August 10, 2011 9:04 AM
    Moderator