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OneCare backup cannot be deleted? help please RRS feed

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    My backup drive is full.  I have tried to follow the standard directions that are given by microsoft.

    I try to follow the steps shown below and when i get to step 5, with xp I do not see "Groups or User names and I do not see a Security tab or Administrators .  ???? 

     

     thanks in advance for any help.   I am using an XP system.  So the directions do not match?

     

     

     

    Delete a backup set folder from an external hard disk in Microsoft Windows XP

    1. On the Start menu, click Run.
    2. Type explorer.exe, and then press ENTER.
    3. In My Computer, double-click the drive letter that corresponds to your external hard disk.
    4. Right-click the Windows Live OneCare folder, and then click Properties.
    5. On the Security tab, under Groups or user names, click either Administrators or your user name.
    6. Next to Full Control, select the Allow check box, and then click Apply.
    7. In the Windows Live OneCare folder, select the backup set folder, and then press DELETE.

     

    Saturday, October 6, 2007 8:01 PM

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    Follow the steps you posted above through step four. For step five select the sharing tab, select "Share this Folder", select "allow all users to change my files", select "apply". You should then be able to delete old backups. Another option if the external drive is used only for One Care backups is to format the drive.

     

    Sunday, October 7, 2007 2:53 PM
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    Follow the steps you posted above through step four. For step five select the sharing tab, select "Share this Folder", select "allow all users to change my files", select "apply". You should then be able to delete old backups. Another option if the external drive is used only for One Care backups is to format the drive.

     

    Sunday, October 7, 2007 2:53 PM
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    I would be nice if there were some actual documentation on OneCare and I didn't have to come and search a forum to find this out.  I am pretty technical.  I pity the poor non-technical person using one care for backup who's drive fills up entirely and doesn't know where to go or what to do!

    Monday, November 26, 2007 8:12 AM
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    I wish that OneCare provided for this functionality within the program - to cleanup old backups.

    -steve

     

    Monday, November 26, 2007 8:10 PM
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    I have the same Problem.  The instructions they give me don't work.  I have to go out and but new equipment to replace disk drives that are being destroyed because I can't erase these junk back ups.  This is worse than a virus. My advice is shut off Windows Back Up. It is my computer damn it!

    Sunday, December 9, 2007 10:03 PM
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    I finally figured out how to get rid of all of these back up files.

     

    Go to the Knowledge base and reference article 943904.

     

    The problem is that setting the security for the file is covered in article 308418.

     

    I have now gotten rid of all of these back ups.

     

     

     

     

     

     

     

     

    Monday, December 10, 2007 12:14 AM
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    Hello. Happy New year! I have been to "TO-Tech Blog by Todd Ogasawara’s Tech Blog'. Webiste: http://www.to-tech.com/blog/2007/01/15/deleting-microsoft-onecare-backup-files/#comment-16179 . He provides a CMD prompt command to do this same process. It worked for me! After deacivating that "specially protected file"; I deleted a portion, only 1 specific user name folder in my backup. Now, I have a question. How do you NOW ENABLE this “specially protected file” DO_NOT_DELETE_mediaID that I just deactivated. I need to re-activate this file to protect my OneCare backup again. Unfortunately, I am using Windows XP Home that does not have the security tab available. (Boy, I should of bought XP Pro!!!) Much of the security features are grayed-out in Windows XP Home edition. That is why I am in need of the Command prompt method instead. If someone can please provide the command prompt line for me to enable the protection or turn it on again. What is the CMD line that I will need to enter? I am guessing it has something to do with switching out one or both the letters of /t &/g for other letter(s). Please post a reply with the inverse here. Thank you!

     

    Saturday, December 29, 2007 7:51 PM
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    I had the same problem with Vista and eventually reformatted the drive since I still couldn't delete the folder.
    Tuesday, January 1, 2008 5:54 PM
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     montecarlo1987 wrote:

    Hello. Happy New year! I have been to "TO-Tech Blog by Todd Ogasawara’s Tech Blog'. Webiste: http://www.to-tech.com/blog/2007/01/15/deleting-microsoft-onecare-backup-files/#comment-16179 . He provides a CMD prompt command to do this same process. It worked for me! After deacivating that "specially protected file"; I deleted a portion, only 1 specific user name folder in my backup. Now, I have a question. How do you NOW ENABLE this “specially protected file” DO_NOT_DELETE_mediaID that I just deactivated. I need to re-activate this file to protect my OneCare backup again. Unfortunately, I am using Windows XP Home that does not have the security tab available. (Boy, I should of bought XP Pro!!!) Much of the security features are grayed-out in Windows XP Home edition. That is why I am in need of the Command prompt method instead. If someone can please provide the command prompt line for me to enable the protection or turn it on again. What is the CMD line that I will need to enter? I am guessing it has something to do with switching out one or both the letters of /t &/g for other letter(s). Please post a reply with the inverse here. Thank you!

     

    Actually the command provided the administrators group, of which your login ID is a member, on Windows, to have permissions for the entire folder branch for your backups. Only local administrators have the rights. It has little to do with the file you referenced, and everything to do with file permissions for the entire backup folder structure. You really don't need to reverse the action of the cacls command, but this link explains the command and its options:

    http://en.wikipedia.org/wiki/Cacls

    -steve

    Wednesday, January 2, 2008 1:43 AM
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