locked
Lost Web Access to HP MediaSmart EX470 RRS feed

  • Question

  • Offsite individuals had access to Mediasmart, but for some unknown reason, recently offsite access is not allowed.
    When one attempts to use a browser and access the sign on screen, they are greeted with the google page not found message.
    This has been attempted by various computers so it doesn't appear to be an individual computer security program issue.
    Anyone have any thoughts please?

    Wednesday, January 6, 2010 1:29 PM

Answers

  • Are they using the domain.homeserver.com address??  Could be that the DNS entry doesn't contain the most current IP address of your homeserver.  Have they tried to connect using just the public IP address of the server, if that works then it's probably a domain name resolution issue.
    Wednesday, January 6, 2010 4:52 PM