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CRM 4 Outlook without joining the domain RRS feed

  • Question

  • hey All

    We have a client thats using Gmail with the Email Router to send/recieve emails from CRM. How do we configure CRM for outlook?

    We installed the outlook client but when we start the configuration wizard it says invalid username password. This might be because the machine is not part of the domain and CRM is trying to use the Default Network Credentials?

    The user has an account in active directory and is setup as a user in CRM, is it possible to make the configuration wizard use these credentails?

    cheers
    Monday, August 25, 2008 10:59 PM

Answers

  • You need to make your deployment IFD (http://support.microsoft.com/kb/948779). This will make the user connect to the CRM server without being on the network or domain.

     

    Edit:After that is done, Click configure your CRM client and choose Online service provider then input your credentials.

    Tuesday, August 26, 2008 3:38 AM