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Why does'nt MSN like our site anymore? :o(

Question
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Hi,
Could anyone suggest why our website does not rank well on MSN? Up to aprx. 12 months ago, we where number one for our main keyword ( car accessories ) but now we have dropped to bottom of page three.
We do well on a certain other search engine; usually appearing in the top 5 .
Its frustrating for us as many non-relevant and far smaller scale websites appear ahead of us.
We do not use any link farms, and have over 500 incomming links showing in webmaster tools. We do not use any other methods of spamming keywords. The only thing I can think of is ALT tags; we use Actinic which by default gives most images an alt tag; but these are alway appropriate to the product.
I would really appreciate any advice or suggestions anyone could offer, as we woud really like to find our way back onto MSN soon.
Thanks in advance for your help.
Dan.
http://www.gbdriver.co.ukWednesday, October 29, 2008 10:53 AM
Answers
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Hi Dan,
I've reviewed the site, and various other sites that are before yours. I've reported some sites, but what you are seeing is a change in the algorithm and although I can make suggestions like I did with this query, it will not have an immediate effect on the results. My apologies for not being more of a help; unfortunately, I can't do much when the issue involves the algorithm. But, as I said, I did report a couple sites for questionable content.
Brett
Monday, January 19, 2009 5:18 PM
All replies
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Hi Dan,
Wanted to let you know I'm looking at this and will respond back in the next couple of days with anything I find.
Brett
Friday, October 31, 2008 8:13 PM -
Thank you so much Brett.
Look forward to your comments.
Kind regards
DanThursday, November 6, 2008 11:43 AM -
Hi Brett.
I wondered if you had been able to look into our poor results on MSN yet?
We would really love to start benefitting from appearing back on MSN soon - since my original post, our site has dropped again(
To clarify; if you search MSN for 'car accessories' - instead of our website ( http://www.gbdriver.co.uk ) being in the top 3 as it used to be - we have now dropped to page 3. In front of us, are many websites, that are totally unrelated to selling/retailing car accessories, which as you will appreciate is a little frustrating.
We do not use any bad seo techniques, and are constantly in the top 5 generic results in Google.co.uk
Please, please help!
Thanks in advance again for any help you can offer.
Kind regards
DanTuesday, November 11, 2008 12:27 PM -
Hi Brett
Sorry to keeping refreshing this post, but we're still desperate for some help. As a business, and genuine UK based online e-commerce site, we do respect the importance of MSN search; and really want to know how we can get our original position back - above the smaller, unrelated websites.
If I can just focus on one simple concern - basically, our search results for simply: "Car Accessories" on MSN have dropped way way down. A few months ago our website ( http://www.gbdriver.co.uk ) was number one on MSN. And now, if you search for Car Accessories, bar a few - mainly MSN throws back, in my mind - many much smaller and less relevant sites before us - Which I am sure cannot be right?
I know you will be busy - but would love to hear any suggestions you have or help you can offer ... Please!
Cheers
DanTuesday, December 2, 2008 9:29 AM -
Hi - Popular post? Plenty of readers, but no answers
We're not moaning. We do appreciate the importance of MSN.
Please, Please, offer some assistance.
Thanks, again, in advance.
Dan.Monday, December 15, 2008 11:02 AM -
Hi Dan,
I've reviewed the site, and various other sites that are before yours. I've reported some sites, but what you are seeing is a change in the algorithm and although I can make suggestions like I did with this query, it will not have an immediate effect on the results. My apologies for not being more of a help; unfortunately, I can't do much when the issue involves the algorithm. But, as I said, I did report a couple sites for questionable content.
Brett
Monday, January 19, 2009 5:18 PM