All activities associated active close.

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  The build in feature is when you are closing a case it will prompt you if any activity is still open. You can write a plugin on change status of case. When the status of case is closed, bring all the active activities and change their status to closed.

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  Regards Faisal

  • Proposed as answer by JLattimerMVP, Moderator Monday, September 8, 2014 12:50 PM

  Monday, September 8, 2014 12:45 PM
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  Hello 

  you can send me the code to do what you suggest? I don´t have experience in developing crm sdk.

  Thanks you.

  Yan

  Friday, September 12, 2014 2:45 PM
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  Yes try creating a plugin....Try retrieving activity records using linq, for this you will need crm svcutil so generate that file.

                          //Retrieve license data that match with state and line of business in lead entity
                          var query = from l in servicecontext.biz_licenseSet
                                      where (l.biz_State == leadstate) && (l.biz_LOBId.Id == lob.Id)
                                      select l;
  

  Monday, September 15, 2014 6:35 AM