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    I am sorry if this is really newbish question but....

     

    I am just setting up OCS2007 with Com2007 (completely new to OCS).  Everything seems to be working fine but when I log into Communicator 2007 and add a contact it comes up as Prescence unknown for that user.

     

    When I try to send a text message I get

     

    This message was not delivered to <user>  due to an error: More details (ID:1003)

     

    I am sure I am just missing something stupid.  Any help and explaination would be very much appreciated.

     

    Thank You

     

    Tuesday, May 29, 2007 6:56 PM

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    Hello,

     

    if a user is SIP enabled and existing then the presence should be unknown. I did a quick test and if you add a user that either does not exist or is not SIP enabled the Presence status is unknown. If you try to send a message you receive :

    This message was not delivered to <user>  due to an error: More details (ID:1003)

     

    So the next step is to verify if the user you are trying to add either exists or is SIP enabled.

     

    Regards

     

    Athanasios

     

    Wednesday, May 30, 2007 11:09 AM

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    Hello,

     

    if a user is SIP enabled and existing then the presence should be unknown. I did a quick test and if you add a user that either does not exist or is not SIP enabled the Presence status is unknown. If you try to send a message you receive :

    This message was not delivered to <user>  due to an error: More details (ID:1003)

     

    So the next step is to verify if the user you are trying to add either exists or is SIP enabled.

     

    Regards

     

    Athanasios

     

    Wednesday, May 30, 2007 11:09 AM
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    Hi ,

     

    I must correct my first statement.

    If a user is SIP enabled and existing then the presence should be Offline until the other party accepts to add you in the contact list.

     

     

    Regards

     

    Athanasios

     

     

    Wednesday, May 30, 2007 2:30 PM
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    Thanks,  it is working now.  Either I had the email address wrong or the AD had not synced yet to the other servers.

     

    Thanks again for you help.

    Thursday, May 31, 2007 3:01 PM