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Windows 7 is suddenly not Genuine? RRS feed

  • Question

  • I was in the Windows 7 beta program and have been a beta participant for several years.   A short time ago the RTM was posted on the beta site so I created a product key and installed RTM which worked fine.  I also activated Windows 7 and have had no issues at all.  I would guess I've been running RTM for at least 4-5 weeks.    

    Today I booted up and out of the blue I get the "windows is not genuine message".   Here is the diag report:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-B49CC-7P2PT-DWF47
    Windows Product Key Hash: lIICfd0DV733bIvzKEcW/LohQ24=
    Windows Product ID: 00426-292-0107076-85523
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {2BF30682-3C2E-4D02-8F72-71AD5C0B6806}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2BF30682-3C2E-4D02-8F72-71AD5C0B6806}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DWF47</PKey><PID>00426-292-0107076-85523</PID><PIDType>5</PIDType><SID>S-1-5-21-2345491402-647962227-4006686180</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>965P-DS3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F13O</Version><SMBIOSVersion major="2" minor="4"/><Date>20080124000000.000000+000</Date></BIOS><HWID>74BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-010707-00-1033-7600.0000-2202009
    Installation ID: 021556298835032712577352625803694230362404050372731963
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DWF47
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 12/6/2009 8:25:13 AM

    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAADAAAAAQABAAEAJJTSLhg++Kgu9+5wCIXCj+zY9HX65pqIChFIDJrKRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      SSDT   PmRef  Cpu0Ist
      SSDT   PmRef  Cpu0Ist

     

    Sunday, December 6, 2009 4:31 PM

Answers

  • Hello James,

      It appears that Windows7's Licensing Store may have become corrupt or somehow, unreadable. Please try the below steps to recreate the Store.

    1) Click the Start button
    2) Type: CMD.exe in the start search field 
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc  (it may ask you if you are sure, select yes)
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: slui
    8) After a couple of seconds Windows Activation dialog will appear. You likely be asked to re-enter your product key and/or re-activate.

    Please tell us how this worked for you,
    Darin MS

    Thank you Darin.  For some reason as of today Windows is no longer complaining that is it not genuine.  But I think I will run through these steps anyway.  

    Jim
    • Marked as answer by Darin Smith MS Tuesday, December 8, 2009 7:34 PM
    Tuesday, December 8, 2009 3:58 AM

All replies

  • Hello James,

      It appears that Windows7's Licensing Store may have become corrupt or somehow, unreadable. Please try the below steps to recreate the Store.

    1) Click the Start button
    2) Type: CMD.exe in the start search field 
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc  (it may ask you if you are sure, select yes)
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: slui
    8) After a couple of seconds Windows Activation dialog will appear. You likely be asked to re-enter your product key and/or re-activate.

    Please tell us how this worked for you,
    Darin MS
    • Proposed as answer by Darin Smith MS Monday, December 7, 2009 8:20 PM
    Monday, December 7, 2009 8:20 PM
  • Hello James,

      It appears that Windows7's Licensing Store may have become corrupt or somehow, unreadable. Please try the below steps to recreate the Store.

    1) Click the Start button
    2) Type: CMD.exe in the start search field 
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc  (it may ask you if you are sure, select yes)
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: slui
    8) After a couple of seconds Windows Activation dialog will appear. You likely be asked to re-enter your product key and/or re-activate.

    Please tell us how this worked for you,
    Darin MS

    Thank you Darin.  For some reason as of today Windows is no longer complaining that is it not genuine.  But I think I will run through these steps anyway.  

    Jim
    • Marked as answer by Darin Smith MS Tuesday, December 8, 2009 7:34 PM
    Tuesday, December 8, 2009 3:58 AM
  • Hello James,

      It appears that Windows7's Licensing Store may have become corrupt or somehow, unreadable. Please try the below steps to recreate the Store.

    1) Click the Start button
    2) Type: CMD.exe in the start search field 
    3) Right -Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc   (it may ask you if you are sure, select yes)
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: slui
    8) After a couple of seconds Windows Activation dialog will appear. You likely be asked to re-enter your product key and/or re-activate.

    Please tell us how this worked for you,
    Darin MS
    I was having problems with my Evaluation copy: Build 7127.winmain.090507-1820, showing the error message that my copy was not genuine. I followed these steps, and the error message went away! Thank you.
    Monday, January 25, 2010 3:37 AM
  • Hello James,

      It appears that Windows7's Licensing Store may have become corrupt or somehow, unreadable. Please try the below steps to recreate the Store.

    1) Click the Start button
    2) Type: CMD.exe in the start search field 
    3) Right -Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc   (it may ask you if you are sure, select yes)
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: slui
    8) After a couple of seconds Windows Activation dialog will appear. You likely be asked to re-enter your product key and/or re-activate.

    Please tell us how this worked for you,
    Darin MS
    I was having problems with my Evaluation copy: Build 7127.winmain.090507-1820, showing the error message that my copy was not genuine. I followed these steps, and the error message went away! Thank you.

    Sorry, but Windows 7 Build 7127 is an unathorized build never released to the public.  I would suggest purchasing the final version of Windows 7 and performing a "clean install".
    Carey Frisch
    Monday, January 25, 2010 4:06 AM
    Moderator
  • Hi I have just had the same issue - however my copy of Win7 64bit is only 1 yr old and not Beta - would the same above still apply? Or would your recommend somthing else?
    Friday, September 10, 2010 4:13 PM
  • "mrhilton2009" wrote in message news:4cd0c946-0c5c-4e7b-b169-a323f8f69142...
    Hi I have just had the same issue - however my copy of Win7 64bit is only 1 yr old and not Beta - would the same above still apply? Or would your recommend somthing else?

    Please start  NEW thread of your own, and include an MGADiag report.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 11, 2010 6:53 AM
    Moderator
  • This totally worked for me, and the instructions are relatively easy. It has happened again, but I redid this and it worked again. Sweet.
    Friday, November 5, 2010 2:52 PM
  • I have this problem as well.

    The message "Windows 7 Build 7600 This Copy of Windows is Not Genuine" appeared to me after my step father decided to reset all the circuit breakers in the house to find the right one. After I restarted my computer, it appeared, so I'm having the idea that this had to do with the sudden surge hurting my registry somehow, but I'm not entirely sure.

    I tried the steps above with the Command Prompt and got to the end, however, where I type 'slui', and received the Error Code: 0x80070422 "The Service Cannot Be Started, Either because it's disabled, or because it has no Enabled devices associated with it."

    I'm guessing this has to do with problems on my Registry, but I'm not sure.

    Monday, November 29, 2010 4:43 PM
  • "Mark Rog 09" wrote in message news:61ac1a70-c3f8-4ab8-84ea-74fa7d04b30f...

    I have this problem as well.

    The message "Windows 7 Build 7600 This Copy of Windows is Not Genuine" appeared to me after my step father decided to reset all the circuit breakers in the house to find the right one. After I restarted my computer, it appeared, so I'm having the idea that this had to do with the sudden surge hurting my registry somehow, but I'm not entirely sure.

    I tried the steps above with the Command Prompt and got to the end, however, where I type 'slui', and received the Error Code: 0x80070422 "The Service Cannot Be Started, Either because it's disabled, or because it has no Enabled devices associated with it."

    I'm guessing this has to do with problems on my Registry, but I'm not sure.


    Please repost your problem in a NEW thread of your own, and include a copy of the MGADiag report
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 30, 2010 6:18 AM
    Moderator
  • HI I have exactly this problem, and my log Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-K3T98-BMDTH-XFT9F
    Windows Product Key Hash: eks5IOAuqaT6kVRwtBg48+ZK8xA=
    Windows Product ID: 00426-068-0528445-86132
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {B5DDC0CC-5127-4468-83EE-E4A7452A81A7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B5DDC0CC-5127-4468-83EE-E4A7452A81A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XFT9F</PKey><PID>00426-068-0528445-86132</PID><PIDType>5</PIDType><SID>S-1-5-21-53772436-1190984465-117968377</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P300</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.50   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081128000000.000000+000</Date></BIOS><HWID>539F3407018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65558</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-052844-00-2057-7600.0000-3472010
    Installation ID: 003911613015424731154504901890497023587573903913514741
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XFT9F
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 15/03/2011 06:23:27

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:15:2011 03:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQACAAAAAgABAAEAeqhI5Zy5en9aCbqCflyGdqawVAXUXzZQNtEqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         CRESTLNE
      FACP            T0SQCI        TOSQCI00
      HPET            TOSQCI        TOSQCI00
      BOOT            PTLTD         $SBFTBL$
      MCFG            TOSQCI        TOSQCI00
      APIC            INTEL         CRESTLNE
      SLIC            TOSQCI        TOSQCI00
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci


    is copied here

     

    However I have tried using the Start and CMD.EXE prompt , but all I get is a black screen and nowhere to right click for run as admin, I think I am doing something wrong during access process,,,,

    thanks

    Mike

     

    Tuesday, March 15, 2011 5:27 AM
  • It doesn't matter what you type in a cmd window.  It won't help.  You have a counterfeit copy of Windows.

    Your Product ID line shows that you are using an MSDN product key.  Unless you are the subscriber who was issued this product key, it is invalid for your use.

    Windows Product ID: 00426-068-0528445-86132

    The 068 is the MSDN indicator.  If you purchased a retail box the entire box and its contents is a counterfeit product.  Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys.  The seller plans to be doing something else by then.

    Pursue a refund for an item not as described immediately.  Do not accept a replacement product key from the seller.  It will be from the same source.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

    Please do not continue this thread here.  Start a new thread.  Piggybacking on another poster's thread is hijacking and as you can see you do NOT have the same problem as the above poster.

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, March 15, 2011 5:50 AM
    Answerer
  • Thanks for the Info, but bloody brilliant, I bought this through a registered MS cert Repairer,   I will go and see him today,

     

    thanks for input,

     

    Tuesday, March 15, 2011 7:11 AM
  • The he won't want to lose his certification and will make good on it.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, March 15, 2011 1:20 PM
    Answerer
  • I have experienced the same problem.  I use Windows 7 product key from a MSDN subscription. The instruction in this thread helped me fix the problem with my PC.

    I cannot see why this happens in this thread.

    So what causes this problem?

    Is it going to happen again?

    Thanks

    Chris

    Sunday, March 20, 2011 9:13 AM
  •  

    And what if you id is 00426-oem-899662-00497... Then what?

     


    Feel free to call 386-265-2742, with a way to resolve this matter!
    Sunday, March 20, 2011 12:08 PM
  •  cbaker52 and daveri65

     

     

     Most Non-Genuine issue look the same regardless of the true underlying cause. So to help minimize the confusion caused by troubleshooting multiple different issues, we ask that all users creat their own thread for thier own specific issue.

      In other words, please do not post "Me Too" messages in other people's threads.

     

    Please see the announcements at the top of the thread and post your report in your own thread.

    Please remove your phone number. this is a public forum
    Sunday, March 20, 2011 1:05 PM
    Answerer
  • Please remove your telephone number.  Do not post personally identifying info in a public forum.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, March 20, 2011 1:07 PM
    Answerer
  • thanks you Darin... my pc back to genuine again... thanks a lot...

     

    Monday, January 23, 2012 7:06 PM
  • thanks you Darin... my pc back to genuine again... thanks a lot...

     


    Please post an MGADiag report to a NEW thread of your own, so that we can check that everything is OK.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 23, 2012 7:22 PM
    Moderator
  • My computer did the same thing this morning where its saying windows 7 is not genunine. I did as you listed above but now it's saying my product key is invalid. Now what?

     

    Saturday, January 28, 2012 8:00 PM
  • Read the announcements at the top of the page

     

      Most Non-Genuine issue look the same regardless of the true underlying cause. So to help minimize the confusion caused by troubleshooting multiple different issues, we ask that all users creat their own thread for thier own specific issue.

     

      In other words, please do not post "Me Too" messages in other people's threads.

    Saturday, January 28, 2012 8:05 PM
    Answerer