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key is in use RRS feed

  • Question

  • <p>My computer had stopped working and to repair it i had to reinstall windows. but when i try and put the product key, it says try another because key is in use. so i ran the diagnostic and here it is</p><p>Diagnostic Report (1.9.0027.0):<br />-----------------------------------------<br />Windows Validation Data--&gt;<br />Validation Status: Genuine<br />Validation Code: 0<br />Cached Online Validation Code: 0x0<br />Windows Product Key: *****-*****-XK376-TJ7T4-76PKF<br />Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=<br />Windows Product ID: 89578-022-5000027-71084<br />Windows Product ID Type: 5<br />Windows License Type: Retail<br />Windows OS version: 6.0.6001.2.00010300.1.0.003<br />ID: {1F2BC786-A91B-43E4-8085-861C7A11A648}(3)<br />Is Admin: Yes<br />TestCab: 0x0<br />LegitcheckControl ActiveX: Registered, 1.9.42.0<br />Signed By: Microsoft<br />Product Name: Windows Vista (TM) Home Premium<br />Architecture: 0x00000000<br />Build lab: 6001.vistasp1_gdr.101014-0432<br />TTS Error: <br />Validation Diagnostic: <br />Resolution Status: N/A</p><p>Vista WgaER Data--&gt;<br />ThreatID(s): N/A, hr=0x80070002<br />Version: N/A, hr=0x80070002</p><p>Windows XP Notifications Data--&gt;<br />Cached Result: N/A, hr=0x80070002<br />File Exists: No<br />Version: N/A, hr=0x80070002<br />WgaTray.exe Signed By: N/A, hr=0x80070002<br />WgaLogon.dll Signed By: N/A, hr=0x80070002</p><p>OGA Notifications Data--&gt;<br />Cached Result: N/A, hr=0x80070002<br />Version: N/A, hr=0x80070002<br />OGAExec.exe Signed By: N/A, hr=0x80070002<br />OGAAddin.dll Signed By: N/A, hr=0x80070002</p><p>OGA Data--&gt;<br />Office Status: 109 N/A<br />OGA Version: Registered, 2.0.48.0<br />Signed By: Microsoft<br />Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3</p><p>Browser Data--&gt;<br />Proxy settings: N/A<br />User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)<br />Default Browser: C:\Program Files\Internet Explorer\iexplore.exe<br />Download signed ActiveX controls: Prompt<br />Download unsigned ActiveX controls: Disabled<br />Run ActiveX controls and plug-ins: Allowed<br />Initialize and script ActiveX controls not marked as safe: Disabled<br />Allow scripting of Internet Explorer Webbrowser control: Disabled<br />Active scripting: Allowed<br />Script ActiveX controls marked as safe for scripting: Allowed</p><p>File Scan Data--&gt;</p><p>Other data--&gt;<br />Office Details: &lt;GenuineResults&gt;&lt;MachineData&gt;&lt;UGUID&gt;{1F2BC786-A91B-43E4-8085-861C7A11A648}&lt;/UGUID&gt;&lt;Version&gt;1.9.0027.0&lt;/Version&gt;&lt;OS&gt;6.0.6001.2.00010300.1.0.003&lt;/OS&gt;&lt;Architecture&gt;x32&lt;/Architecture&gt;&lt;PKey&gt;*****-*****-*****-*****-76PKF&lt;/PKey&gt;&lt;PID&gt;89578-022-5000027-71084&lt;/PID&gt;&lt;PIDType&gt;5&lt;/PIDType&gt;&lt;SID&gt;S-1-5-21-2946877285-1237964071-783434362&lt;/SID&gt;&lt;SYSTEM&gt;&lt;Manufacturer&gt;Acer&lt;/Manufacturer&gt;&lt;Model&gt;Extensa 5420&lt;/Model&gt;&lt;/SYSTEM&gt;&lt;BIOS&gt;&lt;Manufacturer&gt;Phoenix Technologies LTD&lt;/Manufacturer&gt;&lt;Version&gt;V1.16&lt;/Version&gt;&lt;SMBIOSVersion major="2" minor="4"/&gt;&lt;Date&gt;20071114000000.000000+000&lt;/Date&gt;&lt;/BIOS&gt;&lt;HWID&gt;5F333507018400FE&lt;/HWID&gt;&lt;UserLCID&gt;0409&lt;/UserLCID&gt;&lt;SystemLCID&gt;0409&lt;/SystemLCID&gt;&lt;TimeZone&gt;Pacific Standard Time(GMT-08:00)&lt;/TimeZone&gt;&lt;iJoin&gt;0&lt;/iJoin&gt;&lt;SBID&gt;&lt;stat&gt;3&lt;/stat&gt;&lt;msppid&gt;&lt;/msppid&gt;&lt;name&gt;&lt;/name&gt;&lt;model&gt;&lt;/model&gt;&lt;/SBID&gt;&lt;OEM&gt;&lt;OEMID&gt;ACRSYS&lt;/OEMID&gt;&lt;OEMTableID&gt;ACRPRDCT&lt;/OEMTableID&gt;&lt;/OEM&gt;&lt;GANotification/&gt;&lt;/MachineData&gt;&lt;Software&gt;&lt;Office&gt;&lt;Result&gt;109&lt;/Result&gt;&lt;Products/&gt;&lt;Applications/&gt;&lt;/Office&gt;&lt;/Software&gt;&lt;/GenuineResults&gt;&nbsp; </p><p>Spsys.log Content: 0x80070002</p><p>Licensing Data--&gt;<br />Software licensing service version: 6.0.6001.18000<br />Name: Windows(TM) Vista, HomePremium edition<br />Description: Windows Operating System - Vista, RETAIL channel<br />Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d<br />Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f<br />Extended PID: 89578-00142-022-500002-00-1033-6001.0000-0572014<br />Installation ID: 018025720923633071411412459360407785222643610125430773<br />Processor Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=43473">http://go.microsoft.com/fwlink/?LinkID=43473</a><br />Machine Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=43474">http://go.microsoft.com/fwlink/?LinkID=43474</a><br />Use License URL: <a href="http://go.microsoft.com/fwlink/?LinkID=43476">http://go.microsoft.com/fwlink/?LinkID=43476</a><br />Product Key Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=43475">http://go.microsoft.com/fwlink/?LinkID=43475</a><br />Partial Product Key: 76PKF<br />License Status: Initial grace period<br />Time remaining: 43020 minute(s) (29 day(s))</p><p>Windows Activation Technologies--&gt;<br />N/A</p><p>HWID Data--&gt;<br />HWID Hash Current: OAAAAAEABAABAAEAAgABAAAAAwABAAEAJJTSxpqz5twka7iRkKb67eoNeNDy9FAjSOisVml1eKo=</p><p>OEM Activation 1.0 Data--&gt;<br />N/A</p><p>OEM Activation 2.0 Data--&gt;<br />BIOS valid for OA 2.0: yes<br />Windows marker version: 0x20000<br />OEMID and OEMTableID Consistent: yes<br />BIOS Information: <br />&nbsp; ACPI Table Name&nbsp;OEMID Value&nbsp;OEMTableID Value<br />&nbsp; APIC&nbsp;&nbsp;&nbsp;PTLTD &nbsp;&nbsp;&nbsp; APIC&nbsp; <br />&nbsp; FACP&nbsp;&nbsp;&nbsp;ATI&nbsp;&nbsp; &nbsp;&nbsp;Herring <br />&nbsp; HPET&nbsp;&nbsp;&nbsp;PTLTD &nbsp;&nbsp;HPETTBL <br />&nbsp; MCFG&nbsp;&nbsp;&nbsp;PTLTD &nbsp;&nbsp;&nbsp; MCFG&nbsp; <br />&nbsp; SLIC&nbsp;&nbsp;&nbsp;ACRSYS&nbsp;&nbsp;ACRPRDCT<br />&nbsp; SSDT&nbsp;&nbsp;&nbsp;PTLTD &nbsp;&nbsp;POWERNOW<br />&nbsp; ASF!&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DMA&nbsp;&nbsp;AMDTBL&nbsp; </p><p></p>
    Wednesday, February 26, 2014 1:39 PM

Answers

  • The installed Product Key is the Default Key for Vista Home Premium. This Key can NEVER be activated.

    You need to change the Key to the one on your COA sticker, using the option at the bottom of the System Properties page.

    If that still fails, try this...

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, February 26, 2014 3:08 PM
    Moderator