Windows validation key not working on new hdd / install RRS feed

  • Question

  • Hi,

    Similar problem as everyone else here it seems - the original harddrive in my netbook got very slow so I bought an SSD second hand as a replacement. I've installed windows XP on it using a disk created on a USB stick. I've tried inputting the windows authentication key on the COA on the bottom of the netbook but it won't accept it, saying it is not authorised. I ran the windows update product key tool and same problem, it didn't accept the auth key.

    Slightly strange thing about mine - i ran the MGADiag tool and the product key details it came up with are different to the auth key I have on my COA sticker. I used a free key identifier to find out the full key and tried that in the activation window as well but that also did not work. MGADiag box copied below (I have removed the product key and product key hash bits, let me know if you need either of them:

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: ********
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {38A63678-7837-4658-B738-35C7DC0AC304}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{38A63678-7837-4658-B738-35C7DC0AC304}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1177238915-2139871995-1417001333</SID><SYSTEM><Manufacturer>eMachines       </Manufacturer><Model>eM350           </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20110602000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>C3C306A80184E074</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>      <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->

    Windows Activation Technologies-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E810:Acer Incorporated|8547:MPC Computers
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->

    Any help you could provide would be much appreciated. If it makes any difference, I bought my netbook in Australia at the beginning of 2011. It is an emachines e350.

    Thanks very much

    Sunday, February 10, 2013 12:53 PM


All replies

  • According to your MGA Report, you have an eMachine Model eM350 PC and the Windows XP OEM SLP operating system you installed is licensed only for a Dell PC.  This is not going to activate on an eMachines PC.  You'll need to contact eMachines and order their Windows recovery disk designed for your eMachines Model eM350 PC.  Please see: eMachines Recovery Media Purchase Program

    Carey Frisch

    Sunday, February 10, 2013 5:29 PM
  • Thanks for this, I didn't realise that any of that mattered if you have a valid auth key. I am actually looking to upgrade to Windows 8 on my netbook, which was recently on offer on the microsoft website. Couple of things to check therefore:

    1) Does the windows 8 upgrade require you to have an authenticated copy of windows XP, or would I be able to install it using this unauthenticated version of XP and then use my auth key to validate afterwards? I'd be loathe to buy an XP recovery media just to install once before upgrading to windows 8!

    2) Is there any way to create a recovery 'cd' usb stick - using my previous harddrive, which is still just about functional and does contain an authenticated, functioning windows XP, and can then be used to create a fresh install on my new harddrive? Or does the creation of this also require a physical CD, or is this simply not allowed?

    Thanks very much

    Monday, February 11, 2013 10:47 AM
  • Upgrade versions of Windows 8 require a genuine Windows operating system be currently installed.  Otherwise, you will need a "Full Version" of Windows 8.

    Carey Frisch

    Monday, February 11, 2013 1:54 PM
  • Thanks very much for your advice.
    Monday, February 11, 2013 5:12 PM