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Hyperlapse crashes every time when I click "next" after loading a video file (Build 1.6.116.0 Mac) RRS feed

  • Question

  • Hi,

    I just installed Hyperlapse Build 1.6.116.0 on my Apple Mac (macOS Catalina 10.15.3) and registered it with a key provided by Microsoft support (thanks!).

    - I open a video file and see it on the first screen. I click on the "next" button in the upper right corner

    - I expect this to bring me to the next menu (or start creating the hyperlapse maybe)

    - Instead, the app crashes every time.

    I tried this with a file directly out of a gopro (one 4 GB file, one 1 GB file). I tried it with a smalle mp4 file. I tried it even with a screencast made with quicktime. It always crahses.

    Excerpt from the crash log:

    ==========

    Exception Type:        EXC_BAD_ACCESS (SIGABRT)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY

    VM Regions Near 0:
    --> 
        __TEXT                 0000000100000000-0000000100363000 [ 3468K] r-x/rwx SM=COW  /var/folders/*/Microsoft Hyperlapse Pro.app/Contents/MacOS/Microsoft Hyperlapse Pro

    ==========

    Please help!

    Thanks.

    Monday, April 13, 2020 9:41 AM