Need ideas regarding Email Tracking in crm.. RRS feed

  • Question

  • hi all,

    My Requirement: Consider that I have sent 15 Email from CRM. Then I should be able to track the emails sent ie., it is like how many mails been opened and how many delivered to Inbox.

    My Question: Is it possible to do in CRM without going to Email Campaign vendors? Also it will be helpful for me if you guys throw some light on this.

    Thanks in advance..

    Tuesday, June 11, 2013 1:48 PM