locked
XP Pro validation problem after years. RRS feed

  • Question

  • Hello I hope you can help me resolve this validation issue.
    I've used this license of XP Pro since buying it online on 8/9/2005.
    Thank you!
    Bill

    Version: XP Pro SP3  Originally SP2
    No OEM No Manufacturer


    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key:
    Windows Product Key Hash:
    Windows Product ID: 76487-640-0059266-23346
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {E527EF46-B868-40F5-9B81-2BDFBD106CAF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Publisher 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E527EF46-B868-40F5-9B81-2BDFBD106CAF}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XPQ4G</PKey><PID>76487-640-0059266-23346</PID><PIDType>1</PIDType><SID>S-1-5-21-220523388-1450960922-839522115</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac8,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>    IM81.88Z.00C1.B00.0802091538</Version><SMBIOSVersion major="2" minor="4"/><Date>20080209000000.000000+000</Date></BIOS><HWID>5A40352F01842079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>5E1D54017C04266</Val><Hash>gj7wLY+6tMoTMJDmtgBT9gtMbGQ=</Hash><Pid>81613-307-6451534-62462</Pid><PidType>10</PidType></Product></Products><Applications><App Id="19" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Tuesday, October 21, 2008 10:54 PM

Answers

All replies

  • Hello Bill,

        Curious did you edit the MGA Diagnostic Results? The reason I ask there is no product key alpha/numeric characters located under Windows Product Key:  Only the last 15 digits of the Product Key will be visible so there is no worries of showing the whole 25 alpha/numeric digits.  Please re-run the MGA Diagnostic Tool again.  Also I noticed your system is an Apple or is this incorrect? Next you mention purchasing XP Professional Licensing online. Please provide us the details regarding where you purchased the Volume Licensing version of Windows XP Professional.  

    • Provide us with the Business Location and Name where Purchased.
    • Please provide us with the Website where the purchase was made.  
    • Did you receive a Certificate of Authenticity (COA) with the operating system.
    • Please provide us with the last 15 alpha/numeric digits of your product key
    • Was the computer system ever turned in for repairs that required them to reinstall the operating system?
    • Do You Have All Original Software from Time of Purchase

        As previously mentioned you have a Volume Licensing version of Windows XP. As a rule, VL editions of Windows XP Professional should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. This along with updated results from the MGA Diagnostic Tool will help us analyze what you are experiencing. Next we can formulate a possible resolution.


    Thank you Bill,


    Stephen Holm, MS
    WGA Forum Manager
     


     

     


     


    Stephen Holm
    Wednesday, October 22, 2008 8:50 PM
  • Hello Johngaltnm,

    Please ask the Corporate Systems Administrator to logon to the eOpen site https://eopen.microsoft.com/EN/default.asp . Next you may want to call and discuss how to resolve this situation.

    Thank you,

    Rick, MS
    • Marked as answer by RickImAPC Thursday, October 23, 2008 2:41 PM
    Thursday, October 23, 2008 2:41 PM
  • I'm sorry I took so long to post this.
    I'm using an Apple iMac, 2gb RAM, XP SP3
    1. Bought it from : SoftwareRush
    2. Web site : softwarerush.biz
    3. I did not recieve COA since it was a download.
    4. I originally installed it on a PC tower, but when I bought an iMac and added windows, I erased the pc hard drive and installed my copy of Windows on the iMac.
    It's been updating and running fine for months on the iMac and 3 years on the PC tower.
    That's why I think I have a legal license.
    5. I have the CD I made from the download file. The purchase date was 08/09/2005


    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FRT9J-6CRCC-XPQ4G
    Windows Product Key Hash: /n2VSkRETTTJ20MwDeR1tv62wYI=
    Windows Product ID: 76487-640-0059266-23346
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {E527EF46-B868-40F5-9B81-2BDFBD106CAF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Publisher 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E527EF46-B868-40F5-9B81-2BDFBD106CAF}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XPQ4G</PKey><PID>76487-640-0059266-23346</PID><PIDType>1</PIDType><SID>S-1-5-21-220523388-1450960922-839522115</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac8,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>    IM81.88Z.00C1.B00.0802091538</Version><SMBIOSVersion major="2" minor="4"/><Date>20080209000000.000000+000</Date></BIOS><HWID>5A40352F01842079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>5E1D54017C04266</Val><Hash>gj7wLY+6tMoTMJDmtgBT9gtMbGQ=</Hash><Pid>81613-307-6451534-62462</Pid><PidType>10</PidType></Product></Products><Applications><App Id="19" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Friday, October 24, 2008 7:40 PM
  • Hello Johngaltnm,

    Please ask the Corporate Systems Administrator to logon to the eOpen site https://eopen.microsoft.com/EN/default.asp . Next you may want to call and discuss how to resolve this situation.

    Thank you,

    Rick, MS
    • Marked as answer by RickImAPC Tuesday, October 28, 2008 3:03 PM
    Tuesday, October 28, 2008 3:03 PM
  • I talked with a MS customer service rep. She told me the license key is valid, but there's a configuration change needed.  They want $79 to fix a problem that Windows licensing caused. She told me it failed because the license is supposed to run on 5 or more PC's.  I had it installed on 1 pc, mothballed it after 2 yrs, and installed the same license on this intel Mac.

    Do I need to install it on 4 more PC's? lol  What are your suggestions?

    Thank you
    Bill
    Tuesday, November 25, 2008 5:10 PM
  • JohnGaltNM,

    The installation of XP Pro on your Mac is a nongenuine installation of a Volume Licensing Edition of XP.

    Regardless of whether the Product Key itself is a genuine key or not, your usage of the key is unauthorized, therefore your installation of XP Pro is nongenuine.

    There are several reasons for this nongenuine situation.

    1.  XP Pro Volume Licensing licenses are Upgrade-Only licenses and cannot be used as the original or base license on a computer.  Since the Mac of course did not come with a Windows OS installed that qualifies as an upgradeable OS, and since you did not first install either a systembuilder/OEM License or a full retail license for a Windows OS that qualifies as an upgradeable OS, the installation of an upgrade-only OS is invalid because there was no legal OS that was upgraded.

    2.  The Product Key itself is Geographically restricted, which means that the original owner worked with Microsoft to flag the Product Key if Validation was done from an area other than where the original Product Key holder is located.  The original post for this key came from the East Coast, and since the report is showing that you are in the Mountain Time Zone, that may be the explanation for you being out of the approved geogrpahic area.

    3.  Furthermore, this Product Key is widely circulated as a hacked Product Key and yields over 9,600 hits on Google.

    4.  The circumstances surrounding the acquisition of the XP Pro files and Product Key are classic online pirating circumstances.  With the exception of tightly controlled distribution thru academic channels that download thru the microsoft.com website, there are NO websites from which you can legally purchase a download of Windows XP.  You ended up inadvertently purchasing what amounts to "stolen" property.

    5.  Because you are an individual consumer purchaser and do not qualify as a Volume Licensing purchaser, you should never have been sold the (as it turns out, illegal) Volume License in the first place.


    At the moment you have few options available to you.  Since you do not have a physical CD that could be examined and possibly evaluated as a high-quality counterfeit copy, Microsoft's program of providing a free replacement for high-quality counterfeits does not apply to you.  Your other options include:

    1.  Purchasing a Genuine, legitimate systembuilder/OEM CD kit from a trusted local or online retailer for XP Pro.  IME these generally sell for $135-150.
    2.  Purchasing a Genuine, legitimate full retail packaged product from a trusted local or online retailer for XP Pro.  IME these generally sell for close to the "suggested retail price" of $299.
    3.  Participating in the Genuine Advantage Offer to purchase a Windows Genuine Advantage (WGA) Kit for XP Pro directly from Microsoft.  The established USA price for the kit is $149 incl shipping.
    4.  According to apple.com, Boot Camp supports 32-bit Vista installations, so rather than purchasing XP Pro you might want to consider purchasing one of the supported Vista editions:  http://www.apple.com/macosx/features/bootcamp.html

    Hopefully the information provided will help you in your decision-making process.  Good luck! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, November 26, 2008 5:04 PM
  • Thanks for the good advice. I've purchased a genuine hard case Vista.  You're right about the annoyances.org site. It's an excellent source for windows help.

    Happy Thanksgiving!
    Bill

    Thursday, November 27, 2008 12:08 AM