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Windows Vista - Can't Check for updates

    Question

  • Hi

    I recently bought a new Canon printer and I am unable to install due to my Windows Vista not being updated since 2009??!!

    When I check for windows updates, I receive an error message saying Code 80070426 - windows can't check for updates.

    I have then followed the advice on some previous threads. The 1st being to check the Software Licensing in services.msc

    When I click the for Software Licensing to start, it brings up an error message 0xd0000022 : 0xd0000022

    Previous threads led me to believe that this is something to do with the vista product key. I have checked the product key on the computer against the 1 that is shown in my control panel and it doesn't match. When I try to change this it tells me this is an invalid key.

    I am now clueless on how to not only find out my correct product key but also to be able to update windows.

    Thanks in anticipation.

    Tuesday, May 6, 2014 7:06 PM

Answers

All replies

  • My diagnostic report :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {78A6AC20-AF78-4CE1-B1E9-7BBB19AF8ED4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.090302-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{78A6AC20-AF78-4CE1-B1E9-7BBB19AF8ED4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-2460425443-1374925075-2430801514</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.60  </Version><SMBIOSVersion major="2" minor="4"/><Date>20070919000000.000000+000</Date></BIOS><HWID>88313507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>292EFD5C827D586</Val><Hash>0FJlSn8t3voxM/kRmE+pyXTl1f0=</Hash><Pid>89388-707-2142165-65574</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ8cv0zW/tdwrkaDPGLOBNBn8vSWEa4rrFZbmbIN

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSASU T0SASU00
      FACP TOSASU T0SASU00
      DBGP TOSASU T0SASU00
      HPET TOSASU TOSASU00
      BOOT TOSASU T0SASU00
      MCFG TOSASU T0SASU00
      SLIC TOSASU TOSASU00
      ECDT TOSASU T0SASU00
      OEMB TOSASU T0SASU00
      GSCI TOSASU GMCHSCI 
      ATKG A_M_I_ OEMATKG
      SSDT PmRef Cpu0Cst
      SSDT PmRef Cpu0Cst

    Tuesday, May 6, 2014 7:14 PM
  • Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

     Have you been using any form of Registry Cleaner??

    First check that the Service is set to start Automatically –

    Click on Start,

     in the Search box, type

    SERVICES.MSC

    and hit the Enter key.

    Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.

    Make sure that it’s set to Automatic, and click Apply

     Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

     Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

    net start slsvc

    sc qc slsvc

    sc queryex slsvc

    sc qprivs slsvc

    sc qsidtype slsvc

    sc sdshow slsvc

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 7, 2014 9:06 PM
    Moderator
  • Hi

    Thanks for your reply.

    When I go on SERVICES.MSC and start the Software Licensing Service, I get approx 10% along the bar before an error message comes up saying, 'Windows could not start the Software Licensing service on Local Computer. Error 0xd0000022 : 0xd0000022.'

    Below are the results of when I follow your instructions in an ECP window.

    1 - net start slsvc

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start slsvc
    The Software Licensing service is starting.
    The Software Licensing service could not be started.

    A system error has occurred.

    System error 34 has occurred.

    The wrong diskette is in the drive.
    Insert *** (Volume Serial Number: ***) into drive ***.


    C:\Windows\system32>

    2 - sc qc slsvc

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc qc slsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: slsvc
            TYPE               : 110  WIN32_OWN_PROCESS (interactive)
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
            LOAD_ORDER_GROUP   : ProfSvc_Group
            TAG                : 0
            DISPLAY_NAME       : Software Licensing
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : LocalSystem

    C:\Windows\system32>

    3 - sc queryex slsvc

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc queryex slsvc

    SERVICE_NAME: slsvc
            TYPE               : 110  WIN32_OWN_PROCESS  (interactive)
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : -805306334  (0xd0000022)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Windows\system32>

    4 - sc qprivs slsvc

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc qprivs slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Windows\system32>

    5 - sc qsidtype slsvc

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc qsidtype slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Windows\system32>

    6 - sc sdshow slsvc

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc sdshow slsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Windows\system32>

    Cheers, Danny.

    Thursday, May 8, 2014 12:12 PM
  • This is the critical error...

    WIN32_EXIT_CODE    : -805306334  (0xd0000022)

    This is more a resultant error type..

    System error 34 has occurred.

    This error often indicates sever corruption of the system, and could easily mean a re[pair install, or even a clean install will be required to fix it.

    However, let's see if we can avoid that...

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The chkdsk will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

     SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     Wait for the scan to finish - make a note of any error messages - and then reboot.

    Upload the CBS.log file (compressed, please!) to your OneDrive or DropBox Public folder, and post a link - also post a new MGADiag report.



    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 8, 2014 4:33 PM
    Moderator
  • Hi

    The following error was shown when I ran the SFC.

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.Windows Resource Protection found corrupt files but w
    as unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    C:\Windows\system32>

    Below is a link to my CBS.log file on my OneDrive

    https://onedrive.live.com/redir?resid=E2407DB1122A2198%21107

    I will now post a new MGADiag report. Thanks, Danny.

    Monday, May 12, 2014 7:24 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {78A6AC20-AF78-4CE1-B1E9-7BBB19AF8ED4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.090302-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{78A6AC20-AF78-4CE1-B1E9-7BBB19AF8ED4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-2460425443-1374925075-2430801514</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.60  </Version><SMBIOSVersion major="2" minor="4"/><Date>20070919000000.000000+000</Date></BIOS><HWID>88313507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>292EFD5C827D586</Val><Hash>0FJlSn8t3voxM/kRmE+pyXTl1f0=</Hash><Pid>89388-707-2142165-65574</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ8cv0zW/tdwrkaDPGLOBNBn8vSWEa4rrFZbmbIN

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSASU T0SASU00
      FACP TOSASU T0SASU00
      DBGP TOSASU T0SASU00
      HPET TOSASU TOSASU00
      BOOT TOSASU T0SASU00
      MCFG TOSASU T0SASU00
      SLIC TOSASU TOSASU00
      ECDT TOSASU T0SASU00
      OEMB TOSASU T0SASU00
      GSCI TOSASU GMCHSCI 
      ATKG A_M_I_ OEMATKG
      SSDT PmRef Cpu0Cst
      SSDT PmRef Cpu0Cst

    Monday, May 12, 2014 7:27 PM
  • You have a few problems - none of which on present evidence are too severe.

    Here's the summary from your SFC scan...

    	Line 255740: 2014-05-12 19:30:15, Info                  CSI    00000187 [SR] Repairing 5 components
    	Line 255741: 2014-05-12 19:30:15, Info                  CSI    00000188 [SR] Beginning Verify and Repair transaction
    	Line 255745: 2014-05-12 19:30:15, Info                  CSI    0000018a [SR] Cannot verify component files for 04cd89aa2cd93fd72812398a93c4cdd5, Version = 6.0.6000.16708, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
    	Line 255748: 2014-05-12 19:30:15, Info                  CSI    0000018c [SR] Cannot repair member file [l:24{12}]"eventvwr.exe" of EventViewerSettings, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 255751: 2014-05-12 19:30:16, Info                  CSI    0000018e [SR] Cannot repair member file [l:32{16}]"unregmp2.exe.mui" of Microsoft-Windows-MediaPlayer-Setup.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 255754: 2014-05-12 19:30:16, Info                  CSI    00000190 [SR] Cannot repair member file [l:24{12}]"mciavi32.dll" of Microsoft-Windows-Video-For-Windows, Version = 6.0.6000.16868, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 255757: 2014-05-12 19:30:16, Info                  CSI    00000192 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
    	Line 255760: 2014-05-12 19:30:16, Info                  CSI    00000194 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
    	Line 255769: 2014-05-12 19:30:16, Info                  CSI    00000198 [SR] Cannot repair member file [l:32{16}]"unregmp2.exe.mui" of Microsoft-Windows-MediaPlayer-Setup.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 255770: 2014-05-12 19:30:16, Info                  CSI    00000199 [SR] This component was referenced by [l:196{98}]"Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386.WindowsMediaPlayer"
    	Line 255775: 2014-05-12 19:30:16, Info                  CSI    0000019c [SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:32{16}]"unregmp2.exe.mui"; source file in store is also corrupted
    	Line 255778: 2014-05-12 19:30:16, Info                  CSI    0000019e [SR] Cannot repair member file [l:24{12}]"eventvwr.exe" of EventViewerSettings, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 255779: 2014-05-12 19:30:16, Info                  CSI    0000019f [SR] This component was referenced by [ml:38{19},l:36{18}]"Windows Foundation"
    	Line 255784: 2014-05-12 19:30:16, Info                  CSI    000001a2 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"eventvwr.exe"; source file in store is also corrupted
    	Line 255787: 2014-05-12 19:30:16, Info                  CSI    000001a4 [SR] Cannot repair member file [l:24{12}]"mciavi32.dll" of Microsoft-Windows-Video-For-Windows, Version = 6.0.6000.16868, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 255788: 2014-05-12 19:30:16, Info                  CSI    000001a5 [SR] This component was referenced by [l:148{74}]"Package_5_for_KB971557~31bf3856ad364e35~x86~~6.0.1.0.971557-14_neutral_GDR"
    	Line 255793: 2014-05-12 19:30:16, Info                  CSI    000001a8 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"mciavi32.dll"; source file in store is also corrupted
    	Line 255804: 2014-05-12 19:30:16, Info                  CSI    000001aa [SR] Repair complete
    

    This indicates that we need to run another tool to properly identify the corruption.

    Please download and save  the CheckSUR tool from http://support.microsoft.com/kb/947821

    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file  - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 12, 2014 8:48 PM
    Moderator
  • The link for the CheckSUR.log is below. Thanks.

    https://onedrive.live.com/redir?resid=E2407DB1122A2198%21111

    Tuesday, May 13, 2014 3:57 PM
  • Here's the summary section from your CheckSUR log

    Summary:
    Seconds executed: 4049
     Found 1921 errors
     Fixed 1919 errors
      CSI Manifest Failed Catalog Check Total count: 3
      Fixed: CSI Manifest Failed Catalog Check.  Total count: 1
      CSI F Mark Missing Total count: 51
      Fixed: CSI F Mark Missing.  Total count: 51
      CSI SP File Not Yet Pre-Installed Total count: 51
      Fixed: CSI SP File Not Yet Pre-Installed.  Total count: 51
      CSI Store Directory Missing Total count: 1816
      Fixed: CSI Store Directory Missing.  Total count: 1816
    
    Unavailable repair files:
    	winsxs\manifests\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18157_none_47749ea98ca66a80.manifest
    	winsxs\manifests\x86_04cd89aa2cd93fd72812398a93c4cdd5_31bf3856ad364e35_6.0.6000.16708_none_d71fede317993484.manifest
    
    

    As you can see, it fixed a fair number of errors, but there's still a couple of files it hasn't been able to fix

    I'll post a fix protocol for these later.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 14, 2014 1:20 PM
    Moderator
  • Hmmm - these files are proving elusive! :(

    I haven't forgotten you, but it may take me some time to find the right files.

    Back when I find them!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 15, 2014 8:58 AM
    Moderator
  • Finally managed to find those files :)

    I've uploaded a file - dl8aa.zip - to my OneDrive at  Noel's OneDrive

    Please download and save it.

    Right-click on the downloaded file, and select Extract all…

    Extract to the default location - which will create a new folder  dl8aa  in the same place.

    Open this folder - there should be one folder inside it (Manifests,)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 17, 2014 10:10 PM
    Moderator
  • Thanks for your assistance so far.

    Please find the link to my new files below.

    https://onedrive.live.com/redir?resid=E2407DB1122A2198%21105

    Sunday, May 18, 2014 6:40 PM
  • That appears to have fixed the CheckSUR problems.

    Now please run SFC /SCANNOW again, and post the new CBS.log file - then I'll post the fix protocol for the errors there.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, May 18, 2014 7:58 PM
    Moderator
  • The CBS.log file is now on my OneDrive.

    https://onedrive.live.com/redir?resid=E2407DB1122A2198%21105

    Thanks.

    Sunday, May 18, 2014 11:26 PM
  • Good - nothing new has appeared.

    I've uploaded a file - gl8ab.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

    Pick that

    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt

    At the prompt type

    DIR C:\gl8ab

    hit the enter key - if you get a 'Not Found' error try

    DIR D:\gl8ab

    or

    DIR E:\gl8ab

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\gl8ab  <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 19, 2014 6:27 AM
    Moderator
  • I can't seem to find the gl8ab.zip file that you have uploaded.
    Monday, May 19, 2014 7:48 AM
  • Ooops - not enough caffeine...the file is actually dl8ab.zip...

    The instructions should have read -

    I've uploaded a file - dl8ab.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

    Pick that

    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt

    At the prompt type

    DIR C:\dl8ab

    hit the enter key - if you get a 'Not Found' error try

    DIR D:\dl8ab

    or

    DIR E:\dl8ab

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\dl8ab  <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply

    Sorry about that!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 19, 2014 8:04 AM
    Moderator
  • Ha, no worries.

    My latest CBS.log file is now on my OneDrive.

    https://onedrive.live.com/redir?resid=E2407DB1122A2198%21105

    Thanks

    Monday, May 19, 2014 9:26 AM
  • That's got rid of the easy file errors :)

    There's still a couple remaining - but I've never really found out what causes them, and have little idea what to do about them :(

    	Line 261417: 2014-05-19 10:14:13, Info                  CSI    00000173 [SR] Repairing 2 components
    	Line 261418: 2014-05-19 10:14:13, Info                  CSI    00000174 [SR] Beginning Verify and Repair transaction
    	Line 261421: 2014-05-19 10:14:13, Info                  CSI    00000176 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
    	Line 261424: 2014-05-19 10:14:13, Info                  CSI    00000178 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
    

    These will repeat every time you run an SFC.

    Let's see if we've clear the errors from the MGADiag report now, and whether Windows Update works properly.

    Run a new MGADiag, and post the results, then attempt to do a manual Check for Updates, and see what happens when you attempt to install ONLY the oldest one found.

    If it fails, then post the exact error message you get.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 19, 2014 11:14 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {78A6AC20-AF78-4CE1-B1E9-7BBB19AF8ED4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.090302-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{78A6AC20-AF78-4CE1-B1E9-7BBB19AF8ED4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-2460425443-1374925075-2430801514</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.60  </Version><SMBIOSVersion major="2" minor="4"/><Date>20070919000000.000000+000</Date></BIOS><HWID>88313507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>292EFD5C827D586</Val><Hash>0FJlSn8t3voxM/kRmE+pyXTl1f0=</Hash><Pid>89388-707-2142165-65574</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ8cv0zW/tdwrkaDPGLOBNBn8vSWEa4rrFZbmbIN

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSASU T0SASU00
      FACP TOSASU T0SASU00
      DBGP TOSASU T0SASU00
      HPET TOSASU TOSASU00
      BOOT TOSASU T0SASU00
      MCFG TOSASU T0SASU00
      SLIC TOSASU TOSASU00
      ECDT TOSASU T0SASU00
      OEMB TOSASU T0SASU00
      GSCI TOSASU GMCHSCI 
      ATKG A_M_I_ OEMATKG
      SSDT PmRef Cpu0Cst
      SSDT PmRef Cpu0Cst

    Monday, May 19, 2014 12:33 PM
  • When I am searching for the updates, I receive an error message saying the following.

    Windows could not search for new updates.

    An error occurred while checking for new updates for your computer.

    Error(s) found :

    Code 80070426 Windows Update encountered an unknown error.

    Monday, May 19, 2014 12:43 PM
  • That's an interesting error!

    Please download the Farbar Service Scanner from

    http://www.bleepingcomputer.com/download/farbar-service-scanner/

     

    Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 19, 2014 8:29 PM
    Moderator
  • Farbar Service Scanner Version: 14-05-2014
    Ran by Danny (administrator) on 19-05-2014 at 22:06:33
    Running from "C:\Users\Danny\Downloads"
    Microsoft® Windows Vista™ Home Premium   (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy: 
    ==================


    System Restore:
    ============

    System Restore Disabled Policy: 
    ========================


    Security Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy: 
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is OK.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy: 
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys
    [2009-09-08 19:55] - [2009-08-14 15:24] - 0813568 ____A (Microsoft Corporation) 300208927321066EA53761FDC98747C6

    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll
    [2007-08-21 07:57] - [2007-08-21 07:57] - 0265912 ____A (Microsoft Corporation) 0D5AD0E71FF5DDAC5DD2F443B499ABD0

    C:\Windows\system32\ipnathlp.dll => MD5 is legit
    C:\Windows\system32\iphlpsvc.dll
    [2007-08-21 08:22] - [2007-08-21 08:22] - 0178688 ____A (Microsoft Corporation) 637D942341DE63F91EED1A9847BA2471

    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    Monday, May 19, 2014 9:10 PM
  • The only problem there is that the Windows Defender isn't running - and Windows seems to be set for it to run.

    This raises the spectre of an existing malware infection. (what is your current Anti-Virus?- what others have ever been used?)

    Please download and install  Malwarebytes Anti-malware (free version) from  http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation -  and update it, then run a full scan  in your main account, and Quick scans in any other user accounts.

    Delete everything it finds   


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, May 20, 2014 2:25 PM
    Moderator
  • Hi

    I currently use AVG but have previously used McAfee & Norton.

    I have installed Malwarebytes but when I run the scan, it crashes approx. 2-3 minutes in. I have followed their support to try and correct this but still crashes. I can run a scan in safe mode but when I delete all what it finds, it reappears if I do another scan after.

    Wednesday, May 21, 2014 9:36 AM
  • Hmm - this sounds as if you have an infected system.

    First let's try and clear some legroom by removing dregs of McAfee and Norton..

    Download the McAfee removal tool from:

    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Click Save, and save the file to a folder on your computer.

    Navigate to the folder where you saved the file.

    right-click on MCPR.exe and select 'Run as Administrator'  to run the removal tool.

    when complete, reboot.

    Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

    Close all other programs, then run the tool. When it's complete, reboot the machine  whether it asks for it or not.

    After the reboot, open an Elevated Command Prompt, and run the following command

    NETSH WINSOCK RESET

    You'll be advised to reboot - do so.

    Uninstall Malwarebytes - then use their cleanup tool http://www.bleepingcomputer.com/download/malwarebytes-anti-malware-cleanup-tool/

    Reboot to Safe Mode with Networking, and download a fresh copy of MBAM from their links, install and update it, and try again running it in Safe Mode - use the Full scan option.

    Reboot back to Safe Mode and run a quick scan.

    Then boot back to Normal Mode and run another quick scan.

    See if that helps at all.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 21, 2014 12:49 PM
    Moderator
  • Any update on this??


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 4, 2014 6:41 AM
    Moderator
  • Naw to all this ..Just turn off automatic Update w/windows Update .. Restart.  "Check for Updates"  then.
    Wednesday, June 11, 2014 1:20 AM
  • That won't work until the other problems are fixed - which is what we are attempting to do.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 11, 2014 7:03 AM
    Moderator