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Non genuine msg.... again. RRS feed

  • Question

  • About a year ago I recieved the notification that my windows was not genuine. I rang microsoft and it turned out it was and they did something which made my notification go away.
    Now approx a year later I have the same notification. As below I have run the diagnostic software that was listed in another thread. What can I do?
    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23528
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {46F479A1-292E-4913-B10B-DCAFAE43D063}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{46F479A1-292E-4913-B10B-DCAFAE43D063}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23528</PID><PIDType>1</PIDType><SID>S-1-5-21-861567501-616249376-839522115</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P20</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.00</Version><SMBIOSVersion major="2" minor="31"/><Date>20040629000000.000000+000</Date></BIOS><HWID>C8693F07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B67012766907ED2</Val><Hash>NXQwaa5JZvt2kiIU6FkDoPq8d7I=</Hash><Pid>81599-873-4077755-65945</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 3024:Semp Toshiba Informatica Ltda|3024:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Saturday, February 13, 2010 9:27 PM

Answers

  • Hello NZICE,

    Since the laptop seems to have a CoA for Windows Something Professional (hopefully it's XP Pro and not 2000 Pro), you may be able to use the Product Key Updater to convert your currently nongenuine installation to a Genuine one.

    Here's the PK Updater:  http://go.microsoft.com/fwlink/?linkid=45668

    Post back to let us know how you make out with it.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 16, 2010 10:02 PM
    Saturday, February 13, 2010 10:10 PM

All replies

  • Hello NZICE,

    Here is a snippet of your mgadiag report:

    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23528
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {46F479A1-292E-4913-B10B-DCAFAE43D063}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A


    The notification is correct, your Toshiba has a nongenuine installation of a Volume Licensing edition of XP Pro.  The installation was done with a widely pirated and now blocked Volume Licensing Key.

    Look on the bottom of your Toshiba laptop.  Is there a Certificate of Authenticity for XP Home, Pro, Media Center, or Tablet?  (Do NOT post the product key.)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, February 13, 2010 9:42 PM
  • I am unsure, the writing along the top has been largely rubbed out. I can make out the end of the word professional ('ssional') the product key is still legible. The product key in use at the moment was supplied by microsoft over the phone when I first got this notification.
    Saturday, February 13, 2010 9:52 PM
  • This laptop was refurbished by toshiba Aust pty, if that has anthing to do with this
    Saturday, February 13, 2010 9:56 PM
  • Hello NZICE,

    Since the laptop seems to have a CoA for Windows Something Professional (hopefully it's XP Pro and not 2000 Pro), you may be able to use the Product Key Updater to convert your currently nongenuine installation to a Genuine one.

    Here's the PK Updater:  http://go.microsoft.com/fwlink/?linkid=45668

    Post back to let us know how you make out with it.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 16, 2010 10:02 PM
    Saturday, February 13, 2010 10:10 PM
  • Awesome, thanks this seems  to have worked, just need to get another version of AVG free now as that no longer works since running this and rebooting. Thanks Dan, wish I had got onto this 2 months ago when it happened.
    Saturday, February 13, 2010 11:23 PM
  • Unfortunatly this  only worked for about 15 mins, then the computer crashed and contimues  to do so shortly after it is turned on. every time. Might be time for an upgrade.

    Thursday, February 18, 2010 3:50 AM
  • Hello NZICE,

    Toshiba has a fairly comprehensive hardware test suite for their laptops.  Here's the front page of the product support site:  http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, February 18, 2010 4:02 AM