Good question, Why would this drive not be supported? When I re-installed the One care 2.0 and went through setup, the program does not see the usb drive. My computer sees it. I can fully access the drive and it's content. I am at the stage where one care wants to configure the backup, and it wants to convert the file system on my USB drive from fat 32 to NTFS. However, it fails and that stops me from moving forward. Customer service( which was quite congenial) Went through a series of attempts to get the one care to start and convert the drive, which failed. Obviously the one care sees the drive because it wants to convert it. When I went to system setup in one care to choose backup device the Drive does not appear as a choice. This is when customer service could not figure anything further. They put me on hold for three minutes then returned and told me the drive is obviously not supported in version 2.0. I asked if there is a list I could view, they said unfortunately not. I loved my old version (1.5) this new version has caused email problems, my computer boots slower now, and I have to manually back up? Why bother with the finest in integrated protection if it only makes life harder?
