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Got new computer but can't load Office 2003 RRS feed

  • Question

  • I got a new computer, and tried to install Office 2003 onto it.  I received an error that the key has been used its maximum number of times.  I don't want to upgrade to 2007 just yet.  Do I need to reconnect my old computer and uninstall Office from it?  I won't be using Office on that computer anymore.
    Monday, March 9, 2009 1:29 AM

Answers

  • LittleMissKassi,

    Please follow these instructions for your OLD computer:

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into your reply to this post.

    Next tell us about the Certificate of Authenticity (CoA) for your Windows. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. For installations of XP that came with the computer (OEM):
        2a. Does it read "OEM Software" or "OEM Product" in black lettering?
        2b. Or, does it have the computer manufacturer's name in black lettering?
    3. For installations of XP purchased at retail, does the retail package have the CoA on the ouuter boxtop, and the Product Key printed on an orange label inside the folder that came in the box?
    4. DO NOT post the Product Key that may be printed on the CoA.
    5. Please also provide a short description of the issue you are experiencing.

    Please visit this page for detailed information and images of CoAs:  http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=coa

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Thursday, March 12, 2009 5:46 PM
    Monday, March 9, 2009 5:25 AM