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Cannot validate or open Control Panel

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First of all could people refer to the thread at :
http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2784113&SiteID=25

This thread is marked as 'Answered' so it won't seem to let me make a further post.

I'm having similar problems to everybody else who posted in that thread because Control Panel won't open and I cannot validate my Vista 64 bit Home Premium. After running the diagnostic tool as advised I get the following result :

Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-3G9PQ-4FMTB-JMGXM
Windows Product Key Hash: 5+WKIZm+DB0CKhmb9RZ0O+LhCVY=
Windows Product ID: 89583-OEM-7359792-61516
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {6F41F8FF-659E-4A88-8152-3D61566290D7}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.longhorn_rtm.080118-1840
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~2\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F41F8FF-659E-4A88-8152-3D61566290D7}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JMGXM</PKey><PID>89583-OEM-7359792-61516</PID><PIDType>3</PIDType><SID>S-1-5-21-1312753993-808345988-2155192292</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.60</Version><SMBIOSVersion major="2" minor="4"/><Date>20071031000000.000000+000</Date></BIOS><HWID>B3313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

There is no error code showing on the page that tells me that validation failed.

I've tried entering the Command Prompt screen and entering 'net start slsvc' but all I get is 'System Error 3 has occurred '.

The final post on the earlier thread made by JakesterL sounds intriguing but I'm not sure that I follow exactly what is meant - can anybody spell it out in words of one syllable please (I'm getting on a bit!). Also, has anybody else tried this solution because, no disrespect meant, I'm a bit wary of tampering with my System32 folder unless I know that its safe.

Can anybody help please?

d@mino

Sunday, May 11, 2008 11:00 AM

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Hello d@mino,

In your Diagnostic Report it shows the error code "Online Validation Code: 0x80070426". This means that the Software Licensing Service has stopped. Vista uses this service to check itself and confirm it is Genuine. When the servise is stopped, Vista is unable to confirm it's own Genuine status and assumes something (or someone) has tampered the Software Licensing Service and flages itself as Non-Genuine.

The below are the Manual steps to Force Start the Software Licensing Service. You have said that you have already tried these steps, but if not, please try them.

Once you type the "net start slsvc" command and hit Enter, if you receive any error, then, for some reason, Vista is not processing the command correctly and the issue is larger then just a Software Licensing problem. In which case, I would suggest contacting Vista core support at http://support.microsoft.com

If you have acces to the Start button:

1) Click the Start button

2) Type: cmd in the Start Search field

3) At the top the Start window, you will see cmd.exe

4) Right Click cmd.exe and select Run as Administrator

5) Type: net start slsvc

If you do not have access to the Start button:

1) Click the option Access computer with reduced functionality

2) A Browser will open, type: %windir%\system32 into the address field

3) Find the file cmd.exe

4) Right Click on the cmd.exe and select Run as Administrator

5) Type: net start slsvc

Thank you,

Darin Smith

WGA Forum Manager

Monday, May 12, 2008 11:13 PM

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Cannot validate or open Control Panel

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