Hi guys
I've crm 4.0 online integrated with outlook client without offline functionality. I don't have "go offline" as an option in my crm menu.
But now I need this function.
My colleague says I don't need any additional licence but I need to disinstall everything to do with the CRM including its folder upon which Outlook will prompt me to reinstall and I can choose between online only (like I have now) and (online/offline).
Can anyone confirm this for me?
Thanks in advance
Lucie