locked
support RRS feed

  • Question

  • Diagnostic Report (1.7.0039.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Detailed Status: 0x1 Cached / Grace status: 0x0 / 0x0 Windows Product Key: *****-*****-Y6FX6-D2H3V-3PXM9 Windows Product Key Hash: 9S1iMXaGd3fX/flpuriZmkm5XMc= Windows Product ID: 89572-OEM-7332166-00150 Windows Product ID Type: 2 CSVLK Server: N/A CSVLK PID: N/A Windows License Type: OEM SLP Windows OS version: 6.0.6000.2.00010300.0.0.002 ID: {13536106-CE0E-4BAC-9D59-E705C1312192}(1) Is Admin: Yes Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012) WGA Version: Registered, 1.7.59.0 Signed By: Microsoft Product Name: Windows Vista (TM) Home Basic Architecture: 0x00000000 Build lab: 6000.vista_gdr.070627-1500 TTS Error: Validation Diagnostic: Resolution Status: N/A Notifications Data--> Cached Result: N/A File Exists: No Version: N/A WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: Failed to retrieve file version. - 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: FCEE394C-2993-80070002 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {13536106-CE0E-4BAC-9D59-E705C1312192}1.7.0039.06.0.6000.2.00010300.0.0.002x32*****-*****-*****-*****-3PXM989572-OEM-7332166-001502S-1-5-21-1916053959-1991466887-1355239873Sony CorporationVGN-CR11GH_WPhoenix Technologies LTDR0220Q020070525000000.000000+0006B323507018400FA04090409Malay Peninsula Standard Time(GMT+08:00)03SonyVAIO109
    Monday, October 1, 2007 6:40 AM

Answers

  • Your MGA report indicates you have a Sony computer with a Sony preinstalled version of Windows Vista.  Sony is a major OEM supplier and is not eligible for the Bonus Pack Offer.  Please review the following:

    How can I tell if the copy of Microsoft Windows that was installed on my computer is eligible for the BONUS PACK offer?: http://www.localpcbuilder.com/eligible/


     

    Monday, October 1, 2007 1:47 PM
    Moderator