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can't add kbarticle entity in activity feeds for crm 2011 UR12 RRS feed

  • Question

  • i have imported activity feeds on my organization 

    i user CRM 2011 with UR 12 and when i add entity kbarticle i got error below:

    Business Process Error

    This entity does not exist or does not support Activity Feeds. Check the spelling and try again.

    please help with solution 


    Peter Elias


    • Edited by Peter Elais Thursday, August 7, 2014 9:23 AM
    Thursday, August 7, 2014 9:22 AM

All replies

  • Can any one update me please 

    Peter Elias

    Sunday, August 10, 2014 4:37 PM
  • As Message say this Entity doesn't Support Activity Feeds.

    A Supported entities are listed in below link plz see this
    Activity Feeds Supported Entities

    or try to use Correcnt Spelling of Entity Name kbarticle
    “enable walls for this type of record form” and don’t forget to publish the entity’s customizations after clicking on save.


    Muhammad Sohail

    Monday, August 11, 2014 2:17 PM
  • Hi Muhammad, 

    thanks for your feedback 

    i have UR12 installed and it should support the kbarticle 

    http://social.microsoft.com/Forums/en-US/d175b65c-baa6-4135-801b-c9b1b039f79d/activity-feeds-in-crm-2011-does-not-inlude-kb-article-feed-onpremise?forum=crm

    please advise 


    Peter Elias

    Tuesday, August 12, 2014 10:08 AM